Remote Enterprise Systems Specialist

18 hours ago

Manila, National Capital Region, Philippines beBeeSupport Full time ₱997,500 - ₱1,140,000
Job Description

The Overnight Systems Support Specialist is responsible for providing critical after-hours coverage for eCommerce operations and IT infrastructure. This role serves dual functions: monitoring and resolving order management system errors, and providing first-level IT support for system access issues. The ideal candidate will work independently during overnight hours to ensure seamless business operations across multiple integrated systems.

Responsibilities
  • Enterprise Systems (ES) Support: Monitor multiple integrated systems including Celigo, SPS Commerce, Pipe17, NetSuite, and ShipHero for order processing errors, identify, troubleshoot, and resolve issues, document all error resolutions and maintain detailed logs of system issues.
  • IT Systems Support: Respond to after-hours IT support requests including user access issues, system lockouts, and file access problems, perform basic troubleshooting for common user access and authentication issues, escalate complex technical issues to appropriate IT team members.
Requirements
  • Strong computer literacy and ability to navigate multiple software systems simultaneously, experience with web-based applications and basic understanding of system integrations, ability to learn new software platforms quickly with provided training.
  • Basic understanding of eCommerce operations and order fulfillment processes preferred; NetSuite experience ideal, familiarity with ticketing systems and IT service management tools strongly preferred.
  • Critical thinking skills with the ability to analyze error patterns and identify root causes, self-motivated and capable of working independently during overnight hours with minimal supervision.
  • Attention to detail with a meticulous approach to error identification and documentation, problem-solving skills required with a methodical approach to troubleshooting and persistence in finding a resolution.
  • Excellent written and verbal communication skills in English required, ability to prioritize multiple tasks and manage competing demands.
Benefits
  • Competitive compensation, paid sick time, paid holidays, flexible vacation, medical insurance (HMO).
  • De minimis, 13th month pay, employee and immediate-family discount on all products (upon 60 & 90 days of employment).
Company Culture

We are a fast-growing startup with a small, unified team that has a lot of fun and a big drive to change the world through our products. We believe our work benefits from the diverse perspectives of our employees. We celebrate inclusion and are committed to equal opportunity employment. We are an Equal Opportunity Employer.

  • Enterprise Systems Specialist

    18 hours ago

    Manila, National Capital Region, Philippines beBeeEnterprise Full time $60,000 - $100,000

    Job Title: Enterprise Systems SpecialistJob DescriptionWe are seeking a skilled professional to fill the role of Enterprise Systems Specialist. This position will be responsible for providing second-line support and maintaining third-party applications, ensuring 24x5.5 coverage.The successful candidate will work closely with internal IT functions and...

  • Chief Enterprise Systems Strategist

    7 days ago

    Manila, National Capital Region, Philippines beBeeEnterprise Full time ₱2,500,000 - ₱3,500,000

    Job OverviewWe are seeking a visionary technology leader to spearhead the development and execution of enterprise architecture strategies and portfolio planning for support systems and productivity platforms.The ideal candidate will possess expertise in designing solutions that enable corporate operations, enterprise enablement, and cross-functional...

  • Remote Enterprise Account Specialist

    14 hours ago

    Manila, National Capital Region, Philippines beBeeClientSupport Full time ₱350,000 - ₱500,000

    About This OpportunityThis is a remote chance for an experienced Client Support Professional to collaborate closely with our key enterprise client.Key ResponsibilitiesMaintain daily communications with the client, respond promptly to requests and needs, partner with the Client Manager to execute account strategy and achieve performance objectives.Participate...

  • Enterprise Integration Specialist

    5 days ago

    Manila, National Capital Region, Philippines beBeeIntegration Full time $100,000 - $150,000

    Job Title: Enterprise Integration SpecialistAs a key member of our Enterprise Services team, we are seeking a highly motivated and organized professional to fill the role of Enterprise Integration Specialist.The successful candidate will be responsible for managing the implementation of our DTCC Solutions suite of products, working closely with clients and...

  • Enterprise System Administration Specialist

    4 days ago

    Manila, National Capital Region, Philippines beBeeAdministration Full time $120,000 - $150,000

    System Administrator RoleAbout the PositionFleet Management is seeking a skilled system administrator to oversee our technology infrastructure. The successful candidate will be responsible for managing our on-premise and cloud-based systems to ensure they are robust, secure and scalable.Main ResponsibilitiesDesign and implement cloud-native solutions using...

  • Sr. Enterprise Sales Specialist

    1 week ago

    Manila, National Capital Region, Philippines IJK Logitech Marketing Inc. Full time $50,000 - $100,000 per year

    Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. The Team and Role: In this role of Sr. Enterprise Sales Specialist that you will grow the B2B Collaboration business for the Region through active new business development, opening doors to new accounts...

  • Reliable Enterprise Data Systems Specialist

    18 hours ago

    Manila, National Capital Region, Philippines beBeeData Full time ₱3,240,000 - ₱4,210,000

    Data Platform Reliability Engineer">Ciena, a global leader in high-speed connectivity, seeks a Data Platform SRE Analyst to ensure reliability, performance, and cost optimization for platforms like Snowflake, Looker, Alteryx, Power BI, and more.">Key Responsibilities:">">Perform application administration tasks, including installations, connectivity,...

  • Cloud Systems Engineer, CX

    1 week ago

    Manila, National Capital Region, Philippines NICE Systems Full time $90,000 - $120,000 per year

    So, what's the role all about?The Cloud Systems Engineer oversees the management, deployment, and maintenance of NICE CXone's production systems, virtualization, SAN, Public Cloud, and supporting environments. They also manage and maintain lab environments, and lead projects spanning multiple groups. The role involves ensuring the stability, security, and...

  • Overnight Systems Support Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines MaryRuth Organics, LLC. Full time

    OverviewThe Overnight Systems Support Specialist is a detail-oriented and self-motivated individual who provides critical after-hours coverage for our eCommerce operations and IT infrastructure. This role serves dual functions: monitoring and resolving order management system errors, and providing first-level IT support for system access issues. The ideal...

  • Senior Enterprise Architecture Specialist

    1 week ago

    Manila, National Capital Region, Philippines beBeeArchitect Full time $180,000 - $240,000

    A strategic technology leader is required to drive the bank's digital transformation by defining and leading enterprise architecture initiatives. Key ResponsibilitiesMaintain and develop enterprise architecture frameworks, standards, and roadmaps.Lead architectural governance across Core Banking domains - Lending, Cards, and Deposits.Translate business goals...