Customer Service Technical Specialist
2 days ago
We are seeking a skilled professional to provide technical assistance and support to clients via phone, chat, or email.
Responsibilities will include responding to inbound requests, diagnosing and troubleshooting hardware, software, and network issues, as well as guiding customers through step-by-step solutions.
Additional duties will include escalating complex issues when necessary, documenting all customer interactions accurately, and maintaining up-to-date knowledge of products, services, and support procedures.
The ideal candidate will possess strong communication skills, prior call center experience, and the ability to reside within a reasonable distance from our office.
- Key Skills:
- Strong proficiency in English, both written and spoken
- Prior call center experience
- Relocation flexibility
What We Offer
A dynamic work environment with opportunities for growth and development.
Competitive compensation and benefits package.
Collaborative team culture with a focus on customer satisfaction.
- Why Work With Us
- Chance to make a positive impact on customers' lives
- Ongoing training and professional development
- Supportive team environment
How to Apply
Submit your application today and take the first step towards an exciting career opportunity
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