Customer Service Specialist

8 hours ago

Lipa City, Calabarzon, Philippines beBeeCustomerService Full time ₱30,000 - ₱60,000
Job Overview

We are seeking a skilled Customer Service Specialist to provide exceptional support to our customers. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work independently in a fast-paced environment.

Key Responsibilities
  • Customer Support: Address customer inquiries through various channels, including email, phone, live chat, and social media platforms.
  • Order Management: Assist customers with orders, shipping, product details, and returns.
  • Quality Response: Provide thoughtful, high-quality responses that reflect our service standards.
Requirements
  • Communication Skills: Proficiency in English (both written and verbal).
  • Experience: At least 1 year of customer service experience.
  • Technical Skills: Experience with tools like Gorgias, Zendesk, or Shopify is a plus.
  • Skillset: Excellent problem-solving and communication skills.
  • Mindset: Adaptable and solutions-oriented mindset.
Technical Requirements
  • Equipment: A personally owned PC or laptop with an i5 processor or equivalent.
  • Internet Speed: Minimum of 15 Mbps for both upload and download internet speed.
Benefits

We offer a remote work opportunity with flexible hours, allowing you to maintain a healthy work-life balance. Our team is committed to providing exceptional customer service, and we're looking for someone who shares our passion.

What We Offer

In addition to a competitive salary, we provide ongoing training and development opportunities to help you grow in your role. If you're a motivated and customer-focused individual, we encourage you to apply.

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