
Program Operations Manager
1 week ago
Program Operations Manager
We are seeking a detail-oriented and organized Program Operations Manager to oversee the day-to-day operations of our online program. This role requires strong technical skills, excellent communication abilities, and a proactive approach to problem-solving.
The successful candidate will be responsible for:
- Managing program setup and configuration in Kajabi
- Coordinating weekly content delivery and participant communications
- Tracking participant enrollment, progress, and survey results
- Providing technical support and troubleshooting assistance
- Coordinating live calls with health coaches and guest experts
- Managing video recordings, Zoom links, and post-call uploads
This is a key role within our organization, requiring strong organizational skills, attention to detail, and excellent communication abilities. If you are a motivated and organized individual with a passion for program operations, we encourage you to apply.
Key Responsibilities:
- Program Operations Management
- Technical Support and Troubleshooting
- Participant Communication and Engagement
- Video and Resource Management
- Admin and QA Tasks
Required Skills and Qualifications:
- 3+ years of experience in program operations or a related field
- Strong technical skills, including Kajabi experience
- Excellent English language skills
- Proven ability to work independently and manage multiple tasks simultaneously
Benefits:
- Opportunity to work on a high-profile online program
- Competitive salary and benefits package
- Professional development opportunities
Ideal Candidate Profile:
- Detail-oriented and organized individual with strong technical skills
- Excellent communication and problem-solving abilities
- Proven ability to work independently and manage multiple tasks
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