Program Operations Manager

Project Manager Job DescriptionThis job is responsible for launching new projects, coordinating and managing tutors, planning and data analysis of program efficacy, streamlining communication with stakeholders, etc.The Project Manager will also actively support regional operations, provide outstanding academic services to students and their families, operate...

Virtual Case Manager Job OpportunityThis is an exciting opportunity to work as a Virtual Case Manager with a leading education organization.The successful candidate will be integral to the success of our organization, coordinating instructors, tracking student progress, and providing quality customer service.Key Responsibilities:Manage intakes with...

Job OverviewWe are seeking two Service Delivery Managers (SDMs) to provide ongoing customer support and relationship management for our global device lifecycle programs. These programs help enterprise customers manage critical events like employee onboarding and offboarding. The ideal candidate will have strong experience in IT services and customer...

Job DescriptionClient Success Operations Coordinators are the backbone of our Client Success team. They work closely with their counterparts to ensure smooth program execution, set up and maintain programs in Salesforce, create and edit landing pages in Unbounce, develop client-facing reports using Infogram, assist in preparing proposals and analyzing lists...

Program Coordinator Role OverviewAs a key member of our operational team, the Program Coordinator plays a pivotal role in ensuring seamless program execution from planning to completion.Job ResponsibilitiesCampaign Management: Develop comprehensive campaign timelines, manage deliverables, and optimize CRM system utilization for maximum efficiency.New...

Principal Project Management ProfessionalWe are seeking a seasoned project manager to oversee projects at our customer experience centers.The ideal candidate will possess exceptional leadership skills, with the ability to effectively manage project documentation and collaborate with internal teams, stakeholders, and external clients in a virtual...

Job DescriptionWe are seeking a skilled Operational Excellence Specialist to join our team. As part of the Customer Success department, this role supports the operational foundation of a newly unified and growing department.The ideal candidate will play a key role in supporting the tools, processes, and reporting that enable the Delivery team to operate...

Job OverviewThe Customer Operations Specialist role is designed to support the success of our sales teams by implementing and maintaining strong relationships with key store personnel. This position involves coaching and mentoring agency supervisors and coordinators in building these relationships, as well as evaluating training and development programs for...

Job ProfileThis role involves leading the delivery of comprehensive training programs to achieve operational efficiency through continuous learning and development.The ideal candidate will have at least 2 years of experience in designing and delivering effective training sessions, with a strong background in training operations and process improvement.A key...

Job Description:We are seeking a seasoned retail professional to fill the role of Product Analyst. As part of our global retail deployment program, this individual will serve as the bridge between business stakeholders and technical teams.Key Responsibilities include leading business analysis to support solution design, including interviews, process mapping,...