Healthcare Operations Leadership Role

1 day ago


Manila, National Capital Region, Philippines GGIS Services Full time

GGIS Services is seeking a seasoned Operations Director to lead our healthcare BPO operations. This role requires a strategic thinker with strong leadership skills and experience in managing large teams.

About the Role:

  • Oversee day-to-day operations, ensuring compliance with healthcare regulations and standards.
  • Lead cross-functional teams, including clinical staff, operational managers, and support personnel.
  • Drive performance improvements, operational efficiency, and productivity within the healthcare BPO.
  • Mentor and develop team members, providing leadership, training, and career growth opportunities.
  • Monitor and report key performance indicators (KPIs), ensuring targets are met.

Requirements:

  • A valid PHRN (Philippine Registered Nurse) or USRN (U.S. Registered Nurse) license.
  • 5-10 years of experience in a healthcare BPO setting, with a strong managerial background in operations.
  • Proven ability to manage large teams and oversee complex operations.
  • Strong experience in clinical healthcare, with a deep understanding of healthcare regulations and processes.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to work onsite in Ortigas and willing to work the graveyard shift.

What We Offer:

  • Salary range: PHP 200,000 - 300,000, depending on qualifications and previous salary.
  • Additional benefits may apply, depending on company policies.


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