Senior Quality Assurance Manager for Healthcare BPO
1 week ago
We are seeking a seasoned Quality Assurance Manager to lead our healthcare operations in Ortigas, Metro Manila. As a key member of our team, you will be responsible for ensuring the highest quality of service for our healthcare clients.
About the Role:
The Quality Assurance Manager will oversee the QA function for our healthcare account, developing and implementing strategies to ensure compliance with industry standards. You will conduct regular audits, assessments, and provide feedback to teams for continuous improvement. Your strong leadership skills will enable you to work closely with the operations team to maintain high service levels and client satisfaction.
Key Responsibilities:
- Lead and manage the Quality Assurance (QA) function for the Healthcare BPO account
- Develop and implement QA strategies and processes to ensure compliance with industry standards
- Conduct regular audits, assessments, and provide feedback to teams for continuous improvement
- Work closely with the operations team to maintain high service levels and client satisfaction
- Analyze performance metrics and provide data-driven insights for process optimization
Requirements:
- Must possess a valid PHRN or USRN license
- At least 4-5 years of experience as a QA Manager in a Healthcare account in the BPO industry
- Strong knowledge of healthcare BPO operations, processes, and compliance standards
- Excellent leadership, communication, and problem-solving skills
- Detail-oriented, proactive, and able to work with minimal supervision
Benefits:
- Competitive salary range of PHP 100,000 - 150,000 based on previous pay and client approval
- Opportunity to work with a dynamic and supportive team
- Career growth opportunities in a rapidly growing industry
About Us:
GGIS Services is a leading provider of business process outsourcing solutions. We are committed to delivering high-quality services to our clients while fostering a collaborative and inclusive work environment.
-
Senior Quality Assurance Manager
1 month ago
Manila, National Capital Region, Philippines Recruiter PH Full timeJob SummaryWe are seeking a highly skilled Senior Quality Assurance Manager to lead and manage our team of software testers and quality assurance professionals.Key ResponsibilitiesDevelop and implement testing strategies, plans, and procedures.Collaborate with cross-functional teams to identify and resolve issues.Establish and track metrics to measure the...
-
Senior Manager of Quality Assurance
2 months ago
Manila, National Capital Region, Philippines Recruiter PH Full timeJob SummaryWe are seeking a highly experienced and skilled Senior Manager of Quality Assurance to lead our software testing and quality assurance team. The ideal candidate will have a strong background in software testing methodologies, tools, and processes, as well as experience with test automation tools and frameworks.Key ResponsibilitiesLead and manage a...
-
Senior Quality Assurance Manager
1 week ago
Manila, National Capital Region, Philippines Gratitude Philippines Full timeJob DescriptionWe are seeking a highly skilled Senior Quality Assurance Manager to join our team at Gratitude Philippines. In this role, you will be responsible for defining, executing, and monitoring the overall project test strategy.Main Responsibilities:Define and implement a comprehensive test plan that aligns with the project management...
-
Senior Quality Assurance Engineer
2 weeks ago
Manila, National Capital Region, Philippines Hunter's Hub Incorporated Full timeAt Hunter's Hub Incorporated, we are seeking a seasoned Senior Quality Assurance Engineer to join our team.The ideal candidate will have a strong background in software testing and a proven track record of ensuring high-quality products.The estimated salary for this position is $80,000 - $110,000 per year, depending on experience.The Senior Quality Assurance...
-
Senior Quality Assurance Specialist
1 month ago
Manila, National Capital Region, Philippines Hunter's Hub Incorporated Full timeJob Title: Senior Quality Assurance SpecialistJob Summary: We are seeking a highly skilled Senior Quality Assurance Specialist to join our team at Hunter's Hub Incorporated. As a key member of our QA team, you will be responsible for creating and executing comprehensive test plans to ensure the quality and reliability of our solutions.Key...
-
Senior Quality Assurance Engineer
2 months ago
Manila, National Capital Region, Philippines Nityo Infotech Full timeJob DescriptionWe are seeking a highly skilled Senior Quality Assurance Engineer to join our team at Nityo Infotech.Key ResponsibilitiesDesign and implement automated testing frameworks using Selenium and Java.Develop and maintain API testing scripts using the REST Assured framework.Collaborate with cross-functional teams to identify and prioritize testing...
-
Senior Quality Assurance Specialist
3 weeks ago
Manila, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeNityo Infotech Services Philippines seeks a skilled Senior Quality Assurance Specialist to join our team. This is a full-time opportunity for someone with experience in test creation, execution, documentation, and defect reporting.About the RoleWe are looking for a highly motivated individual with at least 2 years of work experience related to this role. The...
-
Senior Quality Assurance Specialist
3 weeks ago
Manila, National Capital Region, Philippines Nityo Infotech Full timeWe are seeking a skilled Senior Quality Assurance Specialist to join our team at Nityo Infotech.About the RoleThis is a full-time position based in Muntinlupa City, working on a day shift schedule from Monday to Friday. The ideal candidate will have at least 2 years of experience in software testing and a Bachelor's Degree in Computer Engineering, Computer...
-
Quality Assurance and Compliance Lead
3 weeks ago
Manila, National Capital Region, Philippines Gratitude Philippines Full timeAbout the RoleWe are seeking a highly skilled Quality Assurance and Compliance Lead to join our team at Gratitude Philippines. This is a challenging opportunity for someone who wants to make a real impact in driving quality and compliance initiatives across the organization.Key Responsibilities:Develop and implement quality assurance frameworks to drive...
-
Senior Electrical Quality Assurance Specialist
3 weeks ago
Manila, National Capital Region, Philippines CORNERSTEEL SYSTEMS CORPORATION Full timeCompany Overview: Cornersteel Systems Corporation is a leading provider of quality steel solutions, committed to excellence in every aspect of our business.Salary: The salary for this position is estimated to be around $80,000 per annum, depending on experience and qualifications.Job Description: As a Senior Electrical Quality Assurance Specialist, you will...
-
Senior Quality Assurance Specialist
13 hours ago
Manila, National Capital Region, Philippines Job Links Full timeJob Title: Senior Quality Assurance SpecialistAbout the Role:This is a challenging opportunity for a highly motivated and experienced Quality Management Officer to join our team. The successful candidate will play a key role in ensuring that our products and services meet the highest standards of quality.Responsibilities:• Develop and implement effective...
-
Senior Quality Assurance Specialist
3 weeks ago
Manila, National Capital Region, Philippines Rhodium 688 Builders Inc. Full timeCompany OverviewRhodium 688 Builders Inc. is a dynamic and forward-thinking construction company that prides itself on delivering high-quality projects.About the RoleWe are seeking an experienced Senior Quality Assurance Specialist to join our team as a QA/QC Engineer. This is a fixed-term contract with a competitive salary of $85,000 per annum, plus...
-
Senior Software Quality Assurance Analyst
3 weeks ago
Manila, National Capital Region, Philippines Nityo Infotech Full timeWe are seeking a skilled Senior Software Quality Assurance Analyst to join our team at Nityo Infotech.Location: Flexible, willing to work from Alabang, Muntinlupa or Makati CitySchedule: DayshiftSalary: 35,000 PHP per monthThe ideal candidate will have a strong background in software testing and quality assurance, with a proven track record of identifying...
-
Quality Assurance Strategist
3 days ago
Manila, National Capital Region, Philippines Ayuda Business Management solution Inc Full timeJob DescriptionWe are seeking an experienced Quality Assurance Strategist to lead our team of quality engineers.As a Quality Assurance Strategist, you will be responsible for developing end-to-end testing strategies and applying business knowledge to drive quality across the application lifecycle.Key Responsibilities:Lead a team of quality engineers through...
-
Manila, National Capital Region, Philippines TASQ Staffing Solutions Full timeAs a Technical Business Process Outsourcing Quality Assurance Specialist at TASQ Staffing Solutions, you will be responsible for ensuring the quality of our healthcare clients' accounts. To be successful in this role, you should have a strong background in QA or TL experience and excellent English communication skills.**Job Requirements:**A minimum of 2...
-
Quality Assurance Specialist
1 month ago
Manila, National Capital Region, Philippines Cyberbacker Careers Full timeCyberbacker Careers seeks a diligent Bookkeeping Professional to join our team.Responsibilities:Create quality measurements to track improvement in efficiency and accuracy.Develop quality assurance standards and company processes.Adhere to company quality and process standards.Ensure Cyberbackers meet expectations and demand.Create reports documenting errors...
-
Manufacturing Quality Assurance Manager
3 weeks ago
Manila, National Capital Region, Philippines JK Network Services Full timeJK Network Services is seeking an experienced ISO Facilitator to join our QA team in Cavite Rosario. The ideal candidate will have a strong background in quality assurance and experience with IATF certification.About the RoleWe are looking for a skilled professional to oversee the implementation and maintenance of our quality management system (QMS). As an...
-
Quality Assurance Specialist
1 week ago
Manila, National Capital Region, Philippines Cyberbacker Full timeJob Overview:Cyberbacker Careers is seeking a diligent Quality Assurance Specialist to join our team. In this role, you will be responsible for creating quality measurements to track improvement in efficiency and accuracy.About the Role:This position requires strong analytical and problem-solving skills, as well as sharp attention to detail. As a Quality...
-
Electrical Quality Assurance Specialist
3 weeks ago
Manila, National Capital Region, Philippines J-K Network Services Full timeWe are seeking a skilled Electrical Quality Assurance Specialist to join our team at J-K Network Services.As an Electrical Quality Assurance Specialist, you will play a crucial role in ensuring that all project deliverables meet quality standards and compliance regulations.You will be responsible for conducting quality inspections and audits on electrical...
-
Senior Software Quality Assurance Engineer
3 weeks ago
Manila, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeSoftware Quality Assurance EngineerNityo Infotech Philippines is a leading provider of software development and testing services.Job SummaryWe are seeking a skilled Software Quality Assurance Engineer to join our team. The successful candidate will be responsible for ensuring the highest quality of our software products.Responsibilities:Develop and execute...