Diverse Customer Support Professional

3 days ago

Cebu City, Central Visayas, Philippines beBeeCustomer Full time $35,000 - $50,000

Customer Service Representative Opportunity

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As a highly skilled professional, you have the ability to effectively communicate with diverse customer groups. With expertise in both French and English, you can build strong relationships with clients and ensure seamless interactions.

Key Responsibilities:
  • Provide timely and accurate support to customers via voice calls and live chat in both French and English languages.
  • Analyze and resolve customer issues by following a step-by-step approach, ensuring that every interaction is professional and clear.
  • Accurately document all customer interactions, identifying trends and sharing feedback to improve processes and enhance overall performance.
  • Collaborate with your team to stay updated on priorities and represent the organization with care, professionalism, and patience.
Requirements:
  • Fluency in French and English (spoken and written).
  • At least one year of customer service experience (remote, e-commerce, or tech support preferred).
  • Bilingual customer support experience is an advantage.
  • Comfortable working remotely and collaborating with a distributed team.
Benefits:
  • Permanent remote work - work from anywhere.
  • Competitive pay with annual reviews.
  • Plenty of paid time off to recharge.
  • A monthly health stipend.
  • Performance bonuses based on key performance indicators.
  • A team that values growth, accountability, and human connection.

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