Customer Support Specialist

3 days ago

Cebu City, Central Visayas, Philippines beBeeCustomer Full time ₱258,183 - ₱442,857
Job Opportunity

As a Customer Support Professional, you will be responsible for handling customer inquiries regarding claims status and policy coverage.

  • Review, assess, and process a high volume of routine claims within set timeframes.
  • Handle customer inquiries via phone, email, chat, or social media, ensuring timely and accurate resolution of issues.
  • Troubleshoot basic issues related to products or services and provide appropriate solutions or alternatives.

The ideal candidate should have excellent verbal and written communication skills, strong active listening abilities, and proven ability to troubleshoot issues, multitask, and work effectively under pressure.

Our organization fosters an inclusive culture that embraces individuals from diverse backgrounds. We prioritize equality and create opportunities for each individual to thrive.

About Our Organization

We are a leading provider of managed services with a commitment to excellence. Our mission is to empower our people to achieve their full potential.

We strive to provide a work environment that is conducive to growth and development. Our goal is to make a positive impact in the lives of our employees and customers alike.

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