Technical Customer Support Specialist

1 day ago

Taguig, National Capital Region, Philippines beBeeCustomerSupport Full time ₱270,000 - ₱405,000

We're looking for customer support specialists to provide fast and accurate assistance to customers via chat, email, or phone.

Key Responsibilities:
  • Respond to customer inquiries in a professional and friendly manner
  • Handle product information, order tracking, returns, and account concerns
  • Utilize Gorgias and Shopify to manage tickets and deliver top-notch customer experiences
  • Stay up-to-date on product updates and support best practices to ensure consistent customer experiences

To succeed in this role, you should be empathetic, patient, reliable, and comfortable working independently. We offer competitive pay with annual performance-based increases, paid time off, comprehensive health insurance, holiday bonuses, and opportunities to grow with us as we scale.

Benefits

We provide a supportive work environment that fosters growth and development. Our team is dedicated to delivering exceptional customer experiences, and we're looking for individuals who share our passion.

About the Role

This is an excellent opportunity to join a dynamic team and contribute to our mission of providing outstanding customer support.

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