Front Desk Service Representative

2 days ago


Pasay, National Capital Region, Philippines beBeeCustomerSupport Full time $45,000 - $60,000
Job Overview

We are seeking a dedicated professional to fill the role of Customer Support Associate. This position involves providing top-notch front desk support with a warm and professional presence via telephone.

Key Responsibilities:
  • Answer incoming calls promptly and professionally, identifying caller needs and routing them to the appropriate department or team member.
  • Provide general information about services or processes when applicable, while maintaining accurate call logs and messages.
  • Follow established protocols and update internal directories as needed, representing the organization with a warm and helpful demeanor in all communications.
Qualifications:
  • Prior experience in a receptionist, call center, or customer service role (at least three years).
  • Excellent verbal communication and listening skills, with strong interpersonal skills and a pleasant, professional phone manner.
  • Tech-savvy and comfortable with VoIP systems, call management software, and basic CRM tools.
Preferred Qualifications:
  • Previous experience supporting North American teams or clients.
  • Background in administrative support or executive assistance is a plus.
Why Join Our Team?

We value professionalism, positivity, and people-first support. You'll work with a dynamic team that respects your time, values your contributions, and encourages growth.



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