Current jobs related to Call Center Performance Specialist - Pasig, National Capital Region - MCI Military Recruitment


  • Pasig, National Capital Region, Philippines V-Call Center Link Inc. Full time

    We are currently seeking a talented Customer Service Supervisor to join our team at V-Call Center Link Inc. As a key member of our customer service department, you will be responsible for leading our team of customer service representatives to provide exceptional service experiences to our clients.Key ResponsibilitiesSupervise daily operations, manage team...

  • Call Center

    1 week ago


    Pasig, National Capital Region, Philippines NEKSJOB Full time

    Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.QualificationsNo Call Center Experience RequiredWith at...


  • Pasig, National Capital Region, Philippines V-Call Center Link Inc. Full time

    Job Title: Asset Management SpecialistV-Call Center Link Inc. is hiring an Asset Management Specialist to join our team.About the PositionThis is a full-time role that requires 3-5 years of experience in IT asset management. The ideal candidate will have a Bachelor's degree and exceptional communication skills.Key Responsibilities:Influence budget decisions...

  • Call Center

    4 weeks ago


    Pasig, National Capital Region, Philippines Neksjob Philippines Full time

    Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.QualificationsNo Call Center Experience RequiredWith at...


  • Pasig, National Capital Region, Philippines PH Global Jet Express Inc. Call Center Full time

    Job Description:We are seeking a highly skilled Quality Assurance Specialist to join our team at PH Global Jet Express Inc. Call Center. In this role, you will be responsible for ensuring that customer interactions meet the highest standards of quality and compliance.Your key responsibilities will include:Monitoring and evaluating customer interactions...

  • Call Center Agents

    1 week ago


    Pasig, National Capital Region, Philippines Neks Job Philippines Full time

    Virtual Process / Call Center Agents - Pasig 20kYour day-to-day in a nutshell:Answering incoming calls from customersResolving customer inquiries/requests Ensuring customer requests are handled in an appropriate and timely mannerUtilizing various client-based tools and applications for customer management and servicingProviding cutting-edge service in a...

  • Work in a Call Center

    3 weeks ago


    Pasig, National Capital Region, Philippines Neksjob Corporation Full time

    Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:At least HS Graduate (old curriculum)...

  • Call Center Agent

    4 weeks ago


    Pasig, National Capital Region, Philippines Neksjob Full time

    Call Center Agent - Experience not Required - Pasig Site - 21kDuties/Responsibilities:Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction.Qualifications:At least High School Graduate (old curriculum) / Senior High School Graduate (new...


  • Pasig, National Capital Region, Philippines Med-Metrix Full time

    Job SummaryThe Medical Call Center Specialist plays a vital role in delivering exceptional patient experiences by addressing inquiries, resolving issues, and collecting payments.Duties and ResponsibilitiesRespond to patient calls with professionalism, ensuring timely resolutions to their concerns.Process credit card payments over the phone to resolve...


  • Pasig, National Capital Region, Philippines MCI Full time

    The Customer Service Supervisor I position is a key role in our organization, responsible for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The ideal candidate will have exceptional leadership skills, be highly organized, and possess a strong work ethic.Job Responsibilities:Leadership: Lead a team...

  • Call Center Agent

    3 weeks ago


    Pasig, National Capital Region, Philippines Neksjob Full time

    Call Center Agent - Experience not Required - Pasig Site - 21kDuties/Responsibilities:Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction.Qualifications:At least High School Graduate (old curriculum) / Senior High School Graduate (new...

  • Call Center Agent

    4 weeks ago


    Pasig, National Capital Region, Philippines Neksjob Full time

    Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Minimum Qualifications:With at least 6 months call...


  • Pasig, National Capital Region, Philippines MCI Military Recruitment Full time

    Key ResponsibilitiesLead a team of 15-25 entry-level front-line customer service agents responsible for inbound call handling.Responsible for coaching and developing reports on customer service processes and best practices.Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously.Drive a culture of...

  • Call Center Agent

    4 weeks ago


    Pasig, National Capital Region, Philippines Neksjob Philippines Full time

    Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:College Graduate or College undergrad...

  • Call Center Agent

    1 week ago


    Pasig, National Capital Region, Philippines Neksjob Philippines Full time

    Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction.Why pick us?Competitive SalaryExciting Performance Bonuses & Account Specific AllowancesCareer Advancement OpportunitiesPromote Within the CompanyComprehensive Healthcare BenefitsWhat are we...


  • Pasig, National Capital Region, Philippines V-Call Center Link Inc. Full time

    As a Call Center Operations Coordinator, you will play a critical role in ensuring the smooth operation of our call center activities. Your primary responsibilities will include supervising daily operations, managing team performance, and driving process improvements to meet our quality and productivity targets.RequirementsBachelor's Degree holder (any...

  • Call Center Agent

    4 weeks ago


    Pasig, National Capital Region, Philippines Neksjob Full time

    SP:17,000Job description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:College...


  • Pasig, National Capital Region, Philippines GDV-STACKph Full time

    We are looking for talented individuals to join our team as Virtual Call Center Agents.As an Airline Account Specialist, you will be working on Voice International calls and providing top-notch service to our clients.You will be part of a dynamic team that values excellence and teamwork.Responsibilities include:Handling Voice International callsProviding...


  • Pasig, National Capital Region, Philippines Med-Metrix, LLC Full time

    We are looking for a highly motivated and detail-oriented Bilingual Call Center Specialist to join our team at Med-Metrix, LLC. As a vital part of our customer service team, you will be responsible for providing top-notch support to patients and resolving their inquiries in a timely and efficient manner.About the RoleThis position requires excellent...


  • Pasig, National Capital Region, Philippines MCI Full time

    Job SummaryWe are seeking an experienced Call Center Operations Lead to join our team. The successful candidate will be responsible for overseeing the daily operations of the call center, including workforce management, performance monitoring, and quality assurance.This is a key leadership role that requires strong organizational skills, attention to detail,...

Call Center Performance Specialist

1 week ago


Pasig, National Capital Region, Philippines MCI Military Recruitment Full time
About the Position

This is a full-time, local, on-site position that requires employees to report to work at one of our physical contact center locations.

The ideal candidate would share and understand the high-growth objectives of the company.

This position requires an advanced degree of leadership, creative thinking, and dedication to people.

Key Skills

Leadership, creative thinking, and dedication to people.

Ability to professionally represent the organization internally and client-facing.

Good business judgment and acumen.

Comfortable collaborating with other departments and locations throughout the organization.