Medical Call Center Specialist
3 days ago
The Medical Call Center Specialist plays a vital role in delivering exceptional patient experiences by addressing inquiries, resolving issues, and collecting payments.
Duties and Responsibilities- Respond to patient calls with professionalism, ensuring timely resolutions to their concerns.
- Process credit card payments over the phone to resolve outstanding balances.
- Utilize knowledge of healthcare claims processing, including ICD-9/10, CPT, and HCPC codes, as well as 1500 forms.
- Analyze and resolve issues on patient accounts while maintaining confidentiality and adhering to HIPAA standards.
- Maintain composure when handling challenging calls, providing courteous and empathetic service to patients.
- Bachelor's degree or equivalent experience in a related field.
- Previous experience in hospital/facility or physician billing is preferred.
- Fluency in Spanish and English is mandatory for effective communication.
- Proficiency in GE Centricity or EPIC PB systems is an asset.
- Strong organizational skills, attention to detail, and ability to work independently or as part of a team are essential.
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Call Center Operations Coordinator
2 days ago
Pasig, National Capital Region, Philippines V-Call Center Link Inc. Full timeWe are currently seeking a talented Customer Service Supervisor to join our team at V-Call Center Link Inc. As a key member of our customer service department, you will be responsible for leading our team of customer service representatives to provide exceptional service experiences to our clients.Key ResponsibilitiesSupervise daily operations, manage team...
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Call Center Agent
4 weeks ago
Pasig, National Capital Region, Philippines Neksjob Philippines Full timeCustomer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:College Graduate or College undergrad...
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Call Center Agent
4 weeks ago
Pasig, National Capital Region, Philippines Neksjob Full timeSP:17,000Job description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:College...
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Call Center Agent
1 week ago
Pasig, National Capital Region, Philippines Neksjob Philippines Full timeResponsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction.Why pick us?Competitive SalaryExciting Performance Bonuses & Account Specific AllowancesCareer Advancement OpportunitiesPromote Within the CompanyComprehensive Healthcare BenefitsWhat are we...
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Call Center Agent at Pasig Site
1 week ago
Pasig, National Capital Region, Philippines Neksjob Full timeSP:17,000Job description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:College...
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Call Center Agent
3 weeks ago
Pasig, National Capital Region, Philippines Neksjob Philippines Full timeResponsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction.Why pick us?Competitive SalaryExciting Performance Bonuses & Account Specific AllowancesCareer Advancement OpportunitiesPromote Within the CompanyComprehensive Healthcare BenefitsWhat are we...
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Call Center Agent
2 weeks ago
Pasig, National Capital Region, Philippines Neksjob PH Full timeDuties/Responsibilities:Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction.Qualifications:At least 2nd year college completed - allied medical course (or) At least 1 years Healthcare Call Center ExperienceGood communication skillsGood...
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Call Center Agent Pasig Site
4 weeks ago
Pasig, National Capital Region, Philippines Neksjob Philippines Full timeJob description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:College Graduate or...
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Asset Management Specialist
3 days ago
Pasig, National Capital Region, Philippines V-Call Center Link Inc. Full timeJob Title: Asset Management SpecialistV-Call Center Link Inc. is hiring an Asset Management Specialist to join our team.About the PositionThis is a full-time role that requires 3-5 years of experience in IT asset management. The ideal candidate will have a Bachelor's degree and exceptional communication skills.Key Responsibilities:Influence budget decisions...
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Call Center Agent
2 weeks ago
Pasig, National Capital Region, Philippines NEKSJOB Full timeCustomer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Minimum Qualifications:Any Medical Allied Courses...
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Amazing Opportunities- Call Center Agent
4 weeks ago
Pasig, National Capital Region, Philippines NeksJob Philippines Full timeJob description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:College Graduate or...
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Amazing Opportunities- Call Center Agent
1 week ago
Pasig, National Capital Region, Philippines Neksjob Corporation Full timeJob description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:College Graduate or...
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Call Center Agent Representative
4 weeks ago
Pasig, National Capital Region, Philippines Neksjob Full timeCSR - Healthcare Associates - Pasig Site - 17kDuties/Responsibilities:Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction.Qualifications:At least 2nd year college completed - allied medical course (or) At least 6 months Healthcare Call Center...
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Call Center Agent
4 weeks ago
Pasig, National Capital Region, Philippines NEKSJOB Full timeCustomer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Minimum Qualifications:Any Medical Allied Courses...
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Call Center
1 week ago
Pasig, National Capital Region, Philippines NEKSJOB Full timeCustomer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.QualificationsNo Call Center Experience RequiredWith at...
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Call Center
4 weeks ago
Pasig, National Capital Region, Philippines Neksjob Philippines Full timeCustomer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.QualificationsNo Call Center Experience RequiredWith at...
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Bilingual Call Center Specialist
4 days ago
Pasig, National Capital Region, Philippines Med-Metrix, LLC Full timeWe are looking for a highly motivated and detail-oriented Bilingual Call Center Specialist to join our team at Med-Metrix, LLC. As a vital part of our customer service team, you will be responsible for providing top-notch support to patients and resolving their inquiries in a timely and efficient manner.About the RoleThis position requires excellent...
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Quality Assurance Specialist
3 days ago
Pasig, National Capital Region, Philippines PH Global Jet Express Inc. Call Center Full timeJob Description:We are seeking a highly skilled Quality Assurance Specialist to join our team at PH Global Jet Express Inc. Call Center. In this role, you will be responsible for ensuring that customer interactions meet the highest standards of quality and compliance.Your key responsibilities will include:Monitoring and evaluating customer interactions...
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Call Center Agents
1 week ago
Pasig, National Capital Region, Philippines Neks Job Philippines Full timeVirtual Process / Call Center Agents - Pasig 20kYour day-to-day in a nutshell:Answering incoming calls from customersResolving customer inquiries/requests Ensuring customer requests are handled in an appropriate and timely mannerUtilizing various client-based tools and applications for customer management and servicingProviding cutting-edge service in a...
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Call Center Agent
4 weeks ago
Pasig, National Capital Region, Philippines Neksjob Full timeCall Center Agent - Experience not Required - Pasig Site - 21kDuties/Responsibilities:Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction.Qualifications:At least High School Graduate (old curriculum) / Senior High School Graduate (new...