
Senior Clinical Outreach Manager
7 days ago
A highly skilled systems-minded professional is sought after to manage and run site outreach campaigns. The ideal candidate will have a deep understanding of the clinical research industry and be able to identify the right doctors, build precision-targeted lead lists, and execute outreach end-to-end.
">Key Responsibilities- Campaign Design and Execution: Design and execute doctor outreach campaigns for clinical trial site activation with high accuracy and quality control.
- Research and Filtering: Research and filter doctors using various tools such as ChatGPT, Google, NPI Registry, Definitive Healthcare, etc.
- Clinical Judgment: Use clinical judgment and U.S. standard of care research to identify the right specialists and exclude poor fits.
- Targeting Frameworks: Build targeting frameworks using CPT, ICD-10, and claims logic to ensure precision in outreach efforts.
- SOP Development: Create SOPs and research playbooks to standardize repeatable outreach processes.
- Email Outreach: Write and iterate outreach emails that drive replies using ChatGPT or original writing.
- Team Management: Manage outreach coordinator(s) - assign work, check quality, and coach improvement.
- System Optimization: Continuously improve the system - spot issues, propose fixes, and implement improvements.
- Experience: Run high-context outreach campaigns in healthcare, clinical research, or healthtech.
- Industry Knowledge: Understand how doctors actually work - how specialties function, how referrals happen, how the U.S. system delivers care.
- Systems Thinking: Be systems-driven - build playbooks, workflows, and logic trees to streamline processes.
- Communication Skills: Excellent written communication skills to write persuasive outreach copy.
- Technical Skills: Comfortable in Airtable, Mixmax, ChatGPT, Google Sheets, and lightweight CRMs.
- Competitive Salary: Salary commensurate with skills and years of experience.
- Benefits Package: Comprehensive benefits package including 13th month pay, service incentive leave, vacation/sick leave, SSS contributions, PhilHealth contributions, Pag-IBIG fund contributions, HMO, maternity leave, paternity leave, and more.
- Campaign Launch: Built and launched 3+ clean campaigns without direct founder involvement.
- Error Reduction: No more errors like wrong specialties or zero-reply campaigns.
- List Quality: Lists are 95%+ accurate and quality-controlled before any email goes out.
- System Maturity: Built SOPs that others can follow and started optimizing response rates.
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