Payment Operations Expert

2 days ago

Ayala Alabang, National Capital Region, Philippines beBeeAccounts Full time ₱900,000 - ₱1,200,000

Job Title: Accounts and Payment Specialist

About the Job

This position is responsible for analyzing and improving the processes within the accounts payable team. The successful candidate will be responsible for processing vendor invoices, customer refunds, data entry in financial systems, and vendor inquiries.

Key Responsibilities:
  • Subject-Matter-Expert (SME) of all types in Account Payable Invoice processes such as Invoice dropping, Invoice verification, and Invoice posting
  • Analyze and process all complex invoices, on all types, from all regions and ensure process it within the agreed Service Level Agreement (SLAs)
  • Analyzes and resolve escalated issue in all types of invoices basic and complex submitted to AP both via ARIBA network and AP Mailbox
  • Act as ancillary service and intelligence in providing feedback, resolution, and intelligence source for any process improvement breakthroughs
  • Provides posting support cross-functionally between regions
  • Coordinates and communicates with the local sites for any posting-related issues, and inquiries
  • Handles and perform deep-dive analysis of escalated and unresolved task/issues related to invoice posting and provide issue resolution
  • Act as a Tier 3 of support in handling and resolving S2P Helpdesk tickets related to invoice processing
  • Lead and coordinates process improvements initiatives and projects with AP Supervisor and AP teams
  • Secure metrics and reporting system generates operational reports, analyzes, and provides input to improve process efficiency
  • Contribute to ensure that the team's key performance metrics and targets are met
  • Perform User Acceptance testing for any process change, system upgrade, and new company code set-up
  • Provide training in Invoice Posting processes to new hires
  • Provide refresher/cross-training in all Invoice Posting processes to AP Team Members
  • Perform review and maintain all AP Process documentation are updated
Requirements

To succeed in this role, you will need:

  • Bachelor's Degree in Accountancy or equivalent
  • At least four to five years of work experience in Accounts Payable
  • Knowledgeable in SAP – purchasing, materials management, and reconciliation
  • Knowledgeable in Readsoft application and ARIBA Network
  • Proficient in MS applications, including but not limited to Excel, Word, and PowerPoint
  • Work experience in a multi-national and/or shared service companies (preferred)
  • Facilitative leadership skills and project management skills
  • Detail-oriented and demonstrates ability to consistently meet targets and SLA
  • Results-oriented; proactive and can work with minimal supervision
  • Strong interpersonal skills-ability to communicate to all levels in the organization and across functions
  • Inclination to a continuous improvement culture for the process
  • Proven ability to work independently with little direction, along with being able to work effectively in as part of a Source to Pay support team
  • Strong/Highly analytical and problem-solving skills
Benefits

We offer a competitive package that includes:

  • Guaranteed 14th month Pay
  • Above-market Retirement Plan Design
  • LinkedIn Learning Access
  • Established Performance Incentive Program
  • HMO coverage for employees on day 1 (with pandemic coverage)
  • Free HMO coverage for up to 3 qualified dependents
  • Educational Assistance

We are an Equal Opportunity Employer committed to creating a diverse and inclusive workplace.

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