Professional Collections Representative

9 hours ago


Mabalacat, Central Luzon, Philippines beBeeCommunication Full time ₱500,000 - ₱700,000
Collection Specialist Role

We are seeking an experienced professional to fill the role of Collection Specialist. This is a dynamic opportunity to utilize your skills in customer interaction, communication, and conflict resolution.

The successful candidate will be responsible for establishing and maintaining positive relationships with clients, while effectively collecting outstanding payments in a timely and efficient manner.

This position requires excellent verbal and written communication skills, as well as strong problem-solving abilities. If you possess a passion for delivering exceptional customer service and have experience working in collections, we encourage you to apply.

Your Responsibilities
  • Contact clients to collect outstanding payments in a professional and courteous manner
  • Communicate with customers to resolve payment disputes and maintain trustful relationships
About You
  • At least 9 months of BPO - Collections experience in International accounts
  • Proven account management experience
  • Familiarity with collection laws and regulations
  • Excellent communication and problem-solving skills
Requirements
  • Ability to use dialer software
  • Windows 11 OS installed on a computer with a minimum 2.0 GHz processor
  • Minimum of 8 GB RAM and at least 80 GB hard drive space
  • USB headset with noise-canceling feature and internet access via cable or fiber only
  • Minimum download speed of 10 Mbps and upload speed of 10 Mbps

We believe in providing our employees with opportunities for growth and development. Apply now if you think you have what it takes to excel in this role.



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