Financial Collections Specialist

2 days ago

Mabalacat, Central Luzon, Philippines beBeeCollections Full time ₱300,000 - ₱500,000
Position Summary

This role involves working closely with the finance and accounting team to report progress and issues. The successful candidate will be detail-oriented, able to accurately document customer interactions, and possess excellent negotiation skills.

Key Responsibilities:
  • Contact customers with outstanding balances to collect overdue payments and update payment statuses
  • Maintain accurate records of all customer interactions, including contact dates and results
  • Analyze Accounts Receivable data in a financial management system to identify overdue accounts and prioritize follow-ups
  • Document collection efforts in a spreadsheet according to company guidelines
  • Follow up with customers red-flagged for aging outstanding balances and encourage timely payments
  • Refer customers for service disconnection when necessary, following company protocols

The ideal candidate will have strong communication skills, experience using financial management systems, and the ability to professionally handle collections calls.

Requirements:
  • Proficiency in financial management systems, with experience in managing AR reports and recording transactions
  • Excellent spoken and written English skills for professional communication
  • Experience in collections, customer service, or accounts receivable is a plus
  • Ability to work independently while following company policies and collection guidelines

As a collections specialist, you will play a critical role in reducing delinquent accounts and improving cash flow for clients.

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