
Remote Customer Service Specialist
1 week ago
About Us
At TalentPop App, we're committed to delivering world-class service and making a meaningful impact with every interaction.
Perks & Benefits- Annual performance-based salary increases
- Paid time off
- Health and dental insurance
- Holiday bonuses
- A permanent remote work setup
- Opportunities for career advancement as we continue to grow
- Address customer inquiries: Handle customer inquiries through email, phone, live chat, or social media.
- Assist customers: Support customers with orders, shipping, product details, and returns.
- Quality-based responses: Provide thoughtful, high-quality responses that reflect our service standards.
- Proficiency in English (both written and verbal)
- At least 1 year of customer service experience
- Experience with tools like Gorgias, Zendesk, or Shopify is a plus
- Excellent problem-solving and communication skills
- An adaptable and solutions-oriented mindset
- A personally owned PC or laptop with an i5 processor or equivalent
- A minimum of 15 Mbps for both upload and download internet speed
When applying, use the job code CS.
Seniority level- Entry-level position
- Full-time employment
- Customer Service Representative
- IT Services
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