Remote Customer Service Specialist

1 week ago


Hagonoy, Central Luzon, Philippines beBeeCareer Full time ₱2,400,000 - ₱3,600,000

About Us

At TalentPop App, we're committed to delivering world-class service and making a meaningful impact with every interaction.

Perks & Benefits
  • Annual performance-based salary increases
  • Paid time off
  • Health and dental insurance
  • Holiday bonuses
  • A permanent remote work setup
  • Opportunities for career advancement as we continue to grow
Responsibilities
  • Address customer inquiries: Handle customer inquiries through email, phone, live chat, or social media.
  • Assist customers: Support customers with orders, shipping, product details, and returns.
  • Quality-based responses: Provide thoughtful, high-quality responses that reflect our service standards.
Requirements
  • Proficiency in English (both written and verbal)
  • At least 1 year of customer service experience
  • Experience with tools like Gorgias, Zendesk, or Shopify is a plus
  • Excellent problem-solving and communication skills
  • An adaptable and solutions-oriented mindset
Technical Requirements
  • A personally owned PC or laptop with an i5 processor or equivalent
  • A minimum of 15 Mbps for both upload and download internet speed

When applying, use the job code CS.

Seniority level
  • Entry-level position
Employment type
  • Full-time employment
Job function
  • Customer Service Representative
  • IT Services


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