
Specialist in Dental Insurance Operations
1 week ago
As a skilled dental claims specialist, you will be responsible for delivering exceptional service to our customers while upholding our commitment to quality and integrity.
Key Responsibilities:- Claim Management: Follow-up on outstanding insurance claims, ensuring all follow-ups are properly documented and communicated by adding a notation to the patient's account.
- Claims Processing: Send out claims and attachments to insurance companies, determine denial validity, and address them promptly.
- Reporting and Analysis: Generate OI reports, ensure monthly completion, and identify any insurance process updates or issues.
- Communication: Communicate findings with the team, provide support to clients, and remain professional at all times.
- Language Skills: Strong command of verbal and written English, with little to no accent when speaking.
- Industry Experience: Background in dental insurance or collections industries, with 3+ years of hands-on collections experience.
- Soft Skills: Highly motivated, detail-oriented, able to work independently, and possess outstanding organizational, time management, and follow-up skills.
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