BPO Operations Director
1 month ago
TASQ Staffing Solutions is seeking a highly skilled BPO Operations Director to lead our customer service team in MOA, Pasay.
Salary and BenefitsWe offer a competitive salary range of ₱80,000 - ₱120,000 per month, depending on experience. Our comprehensive benefits package includes medical and dental insurance, paid time off, and opportunities for professional growth and development.
Job DescriptionAs a BPO Operations Director, you will be responsible for managing the day-to-day operations of our customer service team, ensuring that all tasks are completed efficiently and effectively. You will work closely with our management team to develop and implement strategies to improve customer satisfaction and loyalty.
Required Skills and Qualifications- Education: Graduation (in any stream) or diploma
- Experience: At least 5 years of BPO Operations Management experience in Customer Service (BFSI Preferred) - Voice and/or Back office Operations
- Financial Background: Strong financial background
- Tenure: Good tenure
In addition to a competitive salary and comprehensive benefits package, we offer a dynamic and supportive work environment, opportunities for professional growth and development, and recognition for outstanding performance.
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