
Healthcare Care Coordinator
1 day ago
We are seeking a highly organized and detail-oriented professional to manage clinician and client schedules, facilitate seamless care coordination, and oversee key administrative and front-end billing tasks.
- Scheduling Management:
- Develop and maintain accurate schedules for clinicians and clients.
- Ensure appropriate client-to-clinician ratios.
- Serve as the primary point of contact for scheduling inquiries from clients and staff.
- Assessments Coordination:
- Schedule assessments and reassessments in a timely and organized manner.
- Care Coordination:
- Coordinate care across multiple disciplines.
- Arrange substitute clinicians when needed to ensure uninterrupted services.
- Client & Staff Communication:
- Answer incoming calls and respond to inquiries with professionalism and urgency.
- Maintain consistent and clear communication via phone and email with families and staff.
- Record & Document Management:
- Maintain and audit client records for accuracy and compliance.
- Ensure timely documentation and updates in relevant systems.
- Reception Oversight:
- Oversee receptionist functions, including managing calls, scheduling appointments, and addressing inquiries.
- Front-End Billing & Authorization Management:
- Verify insurance benefits and monitor ongoing eligibility.
- Track changes in coverage and authorization status.
- Manage patient record reviews, collect client payments, and maintain up-to-date authorization tracking.
Requirements:
- Proven experience in scheduling, administrative support, or healthcare coordination.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in relevant software tools (Google Drive, CentralReach, Monday.com, Excel).
- Prior experience in a healthcare or therapy-based setting is a plus.
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