Senior Subscription Billing Operations Manager

2 days ago

Taguig, National Capital Region, Philippines beBeeBilling Full time $90,000 - $120,000
Subscription Billing Specialist Job Description

Are you looking for a challenging role in subscription billing? We are seeking an experienced professional to manage our end-to-end billing operations. The ideal candidate will have hands-on experience with Stripe Subscriptions, reconciliation, dispute resolution, and month-end reporting.

Key Responsibilities:
  • Manage the subscription lifecycle in Stripe, including new setups, plan changes, proration, cancellations, reconciliations, and revenue tracking.
  • Own dispute representation: prepare and submit evidence packets to banks/card networks to protect company revenue.
  • Execute and maintain billing workflows in HubSpot, including automation of tickets and cross-team communication.
  • Support month-end close: AR aging reports, reconciliations, and cash collection forecasting.
  • Investigate delinquencies: analyze root cause, adjust accounts, and handle outbound collections calls/emails when needed.
  • Partner with Sales & Customer Success to ensure accurate subscription data.
  • Identify and implement process improvements to make AR more efficient and scalable.
Requirements:
  • 3+ years of hands-on billing and accounts receivable experience in a SaaS or subscription business.
  • Proven expertise with Stripe Subscriptions (not just invoice/payment processing).
  • Direct experience preparing and submitting dispute representation evidence to banks/payment processors.
  • Strong knowledge of HubSpot for AR/billing workflows.
  • Familiarity with collections outreach (calls + email), but with a bias toward solving the process and data issues behind delinquency.
  • Advanced Excel/Google Sheets skills for reconciliations, AR aging, and reporting.
  • Detail-oriented, proactive, and comfortable owning critical AR processes in a fast-paced, high-growth environment.
Benefits:
  • 100% remote role with core hours of 8:00 AM – 5:00 PM ET (Mon–Fri).
  • Generous PTO: 15 vacation days + US holidays.
  • Growth-oriented culture: join an inclusive, international, innovative team where your contributions make a tangible difference.
Why Choose Us?

We're building the all-in-one platform for small business growth—streamlining operations so owners can manage their business more efficiently. Join us during this pivotal transition as we transform from an agency to a human-centric SaaS provider.

Diversity & Inclusion at Our Company

We celebrate differences in background, culture, abilities, and perspectives because diversity drives innovation and creativity. Your voice matters here; it really does And your unique perspective will help us shape the future of small business growth.

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