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Customer Relationship Growth Specialist

1 week ago

Manila, National Capital Region, Philippines DashClicks LLC Full time

Job Overview

DashClicks LLC is seeking a seasoned Account Manager to lead our sales efforts and drive growth through exceptional customer relationships.

The successful candidate will possess a deep understanding of Digital Marketing principles, sales strategies, and customer service techniques. They will be responsible for identifying business opportunities, building strong relationships with clients, and delivering results-driven solutions.

Key Responsibilities:

  • Customer Engagement: Develop and maintain strong relationships with existing and new clients, providing exceptional customer service and support.
  • Business Development: Identify and pursue new business opportunities, creating and executing targeted sales strategies to achieve revenue growth.
  • Sales and Marketing: Collaborate with cross-functional teams to develop and implement sales and marketing initiatives that drive business growth and expand market share.
  • Technical Expertise: Stay up-to-date with the latest software features and technologies, educating customers on the benefits and applications of our products.
  • Process Improvement: Continuously evaluate and improve processes to enhance customer satisfaction, reduce churn, and increase overall efficiency.

Requirements and Qualifications:

  • Experience: Proven experience as an Account Manager or similar customer-facing role, with a strong background in Digital Marketing, Sales, and Customer Service.
  • Skills: Excellent communication and presentation skills, with the ability to build strong relationships and negotiate effectively.
  • Knowledge: In-depth knowledge of MS Office, CRM software, and Google Ads (PPC), Facebook Ads (META), and SEO principles.
  • Interpersonal and Problem-Solving Skills: Strong interpersonal and problem-solving skills, with the ability to work independently and collaboratively as part of a team.