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Real Time Manager and Data Analyst

2 weeks ago

Mandaluyong City, National Capital Region, Philippines TTEC Customer Care Management Philippines Inc Full time
About the Job

In this role, you will be responsible for managing a team of professionals who work on real-time workforce management. Your goal will be to ensure that the team has the necessary resources and support to deliver exceptional results.

As a Real Time Manager and Data Analyst, you will be responsible for analyzing data, identifying trends, and making recommendations to improve team performance.

  1. Analyze data to identify areas of improvement and make recommendations to enhance team performance.
  2. Develop and implement strategies to improve data quality and accuracy.

We are looking for a detail-oriented and analytical professional with excellent communication and problem-solving skills.