Enterprise Solution Delivery Expert

1 day ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeSolution Full time ₱6,000,000 - ₱8,000,000
Senior Solutions Consultant

We are seeking a Senior Solutions Specialist to join our team. The successful candidate will assist in delivering Dayforce configuration that follows best practices, provide limited customer support, and deliver long-term solutions to fix configuration gaps identified by customers post go-live.

The role involves confirming and gathering customer requirements, consulting customers on various options, writing SQL code to identify and troubleshoot data issues, and collaborating with internal teams to improve implementation quality.

  • Confirm, gather, understand and document customer requirements
  • Consult customers on various options to address business requirements
  • Write SQL code to identify, troubleshoot and fix data as well as configuration issues in the customer's Dayforce instance
  • Collaborate with customers, Ceridian contacts and 3rd party vendors to conduct thorough testing to deliver a complete and high-quality solution
Key Responsibilities
  • Provide mentorship and high-quality training materials
  • Provide solution oversight for projects
  • Create, document and optimize team processes
Requirements
  • Bachelor's Degree in Computer Science, Engineering, or relevant software/computer related fields
  • 4+ years of support experience or equivalent
  • Superior communication, organizational and problem-solving skills
  • Strong proficiency with SQL and an understanding of relational database systems
  • Expert understanding of programming, HTML and Microsoft Server Technology

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