
Educational Learning and Quality Team Lead
6 days ago
Educational Leadership Position Available
We are seeking a highly skilled and experienced professional to lead our Educational Learning and Quality Teams. As a key member of our organization, you will play a pivotal role in driving excellence and performance across various departments.
Your primary responsibilities will include:
- Developing and executing departmental plans to drive performance aligned with strategic goals.
- Translating high-level program objectives into actionable plans for the team, including clear performance metrics, timelines, and resource allocation.
- Monitoring progress, identifying areas for improvement, and adapting strategies to ensure consistent achievement of program objectives.
- Providing hands-on leadership and mentorship to the Learning and Quality teams, guiding them through daily tasks, problem-solving, and decision-making.
- Fostering a supportive and collaborative environment that encourages continuous improvement and professional growth.
- Partnering with Operations leaders to gather business results and plan actions to manage deviations when required.
To be considered for this position, you should possess:
- At least 6 months of experience leading a team.
- 6 months of experience in adult learning principles and theories, with a proven ability & track record to apply them in the design and delivery of effective training programs and quality assurance initiatives.
- Strong understanding of AI principles and their application to quality.
- Strong analytical skills with the ability to dissect complex problems, identify root causes, and develop data-driven solutions that align with strategic goals.
- Proven ability to build strong relationships with senior stakeholders across different functions and levels, gaining their trust and buy-in for Learning and Quality initiatives.
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