Virtual Help Desk Representative

1 week ago


Barcelona, Philippines beBeeTechnical Full time ₱80,000 - ₱120,000
Remote Technical Support Job

We are seeking skilled professionals to join our team as Remote Technical Support Representatives.

In this role, you will provide technical assistance and troubleshooting support for various clients across industries via phone, chat, or email.

Main Responsibilities:

  • Respond to inbound technical support requests and diagnose hardware, software, and network issues.
  • Guide customers through step-by-step solutions and escalate complex issues when necessary.
  • Document all customer interactions accurately in the system.
  • Maintain up-to-date knowledge of products, services, and support procedures.

Required Skills and Qualifications:

  • High school diploma or equivalent
  • Previous call center experience
  • Work from home experience
  • Strong command of the English language
  • Typing speed of 20+ WPM
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Skilled in troubleshooting and follow-up
  • Able to multitask and self-manage effectively

Benefits:

This is a remote opportunity that offers flexibility and autonomy. As a member of our team, you will have access to ongoing training and professional development opportunities.

Others:

Please note that must be authorized to work in the country where the job is based. A background and/or security investigation may be required.



  • Barcelona, Philippines beBeeCustomer Full time ₱900,000 - ₱1,200,000

    Job Title: Customer Service RepresentativeJob Description:We are seeking a skilled and personable individual to join our team as a Care Professional. As a key member, you will handle general inbound phone inquiries, assisting customers with order placements and answering basic questions related to products and services.Key Responsibilities:Answer inbound...

  • Help Desk Associate

    1 week ago


    Barcelona, Philippines beBeeCustomer Full time ₱9,600 - ₱24,000

    Customer Service RoleWe are seeking a highly skilled and motivated customer service representative to join our team.The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.This is an opportunity to work with a variety of clients across different industries, including service...


  • Barcelona, Philippines beBeepeoplemanager Full time ₱2,892,019 - ₱4,203,010

    Atlassian's Distributed Work EnvironmentThis is a people management role in our revenue operations organization. As the EDO Manager, Global App Commercial Desk, you will report to the Sr. Manager, EDO APAC. You will lead a team of App Commercial Desk Specialists across 3 timezones, supporting the high-touch enterprise sales teams and external marketplace...


  • Barcelona, Philippines beBeeMathematics Full time ₱3,006,600 - ₱6,013,300

    Teaching OpportunityWe are seeking a skilled Virtual Math Instructor to join our team.About the RoleThis position involves utilizing technology to create an engaging online learning environment, facilitating student growth and success.Duties and ResponsibilitiesCreate lesson plans aligned with curriculum standards, ensuring academic excellence.Utilize online...


  • Barcelona, Philippines beBeePhysics Full time ₱1,500,000 - ₱2,000,000

    Virtual Physics Instructor Opportunity">We are seeking a skilled and passionate physics instructor to join our team as a virtual teacher. This role offers a rewarding opportunity to inspire students in a flexible online environment and make a meaningful impact.">The successful candidate will be responsible for creating engaging lesson plans that align with...


  • Barcelona, Philippines beBeeTechnical Full time ₱5,000,000 - ₱7,500,000

    Job OverviewWe are seeking a highly skilled IT professional to provide technical support to our organization. This remote role requires strong technical skills, excellent customer service abilities, and hands-on experience with PCs and Apple mobile devices.Key Responsibilities:Provide technical assistance to employees via phone, email, or chatAnalyze and...


  • Barcelona, Philippines beBeeTechnical Full time ₱45,000 - ₱83,000

    Job Overview:As a key member of our support team, you will play a critical role in resolving customer issues and ensuring timely updates.This position requires a strong understanding of technical concepts such as SQL, Linux, and networking, as well as the ability to collaborate effectively with clients to deliver high-quality outcomes.Responsibilities...

  • Help Desk Associate

    1 week ago


    Barcelona, Philippines beBeeTechnical Full time ₱250,000 - ₱450,000

    Technical Support SpecialistThis role involves providing technical assistance for a commercial maritime shipping software. The ideal candidate will be able to work independently and collaboratively to research and troubleshoot issues, implement solutions, and manage client requests.


  • Barcelona, Philippines beBeeCustomerCentric Full time ₱1,184,400 - ₱1,698,720

    Technical Support Specialist This is a dynamic role where you will be addressing customer inquiries and resolving complaints related to products and services. You will be required to collaborate with teams to deliver exceptional customer service in a timely and professional manner.


  • Barcelona, Philippines beBeeCustomer Full time ₱750,000 - ₱1,125,000

    Job OverviewEffective customer support is paramount in maintaining a positive brand image. As a key member of our team, you will be responsible for providing top-notch service to clients across various communication channels.Identify client needs and tailor your support accordingly to ensure their expectations are met.Capitalise on opportunities to upsell...