Help Desk Specialist

Technical Support Specialist This is a dynamic role where you will be addressing customer inquiries and resolving complaints related to products and services. You will be required to collaborate with teams to deliver exceptional customer service in a timely and professional manner.

Atlassian's Distributed Work EnvironmentThis is a people management role in our revenue operations organization. As the EDO Manager, Global App Commercial Desk, you will report to the Sr. Manager, EDO APAC. You will lead a team of App Commercial Desk Specialists across 3 timezones, supporting the high-touch enterprise sales teams and external marketplace...

Technical Support SpecialistThis role involves providing technical assistance for a commercial maritime shipping software. The ideal candidate will be able to work independently and collaboratively to research and troubleshoot issues, implement solutions, and manage client requests.

Job Overview:As a key member of our support team, you will play a critical role in resolving customer issues and ensuring timely updates.This position requires a strong understanding of technical concepts such as SQL, Linux, and networking, as well as the ability to collaborate effectively with clients to deliver high-quality outcomes.Responsibilities...

Job OverviewEffective customer support is paramount in maintaining a positive brand image. As a key member of our team, you will be responsible for providing top-notch service to clients across various communication channels.Identify client needs and tailor your support accordingly to ensure their expectations are met.Capitalise on opportunities to upsell...

Job OverviewWe are seeking a highly skilled IT professional to provide technical support to our organization. This remote role requires strong technical skills, excellent customer service abilities, and hands-on experience with PCs and Apple mobile devices.Key Responsibilities:Provide technical assistance to employees via phone, email, or chatAnalyze and...

We are looking for a highly skilled professional to provide exceptional customer service via email. This key role will be responsible for communicating with customers in a professional and timely manner, ensuring that their inquiries and concerns are resolved efficiently.Key Responsibilities:Communicate with customers via email, resolving their issues in a...

Network Operations Center EngineerAs a Network Operations Center Engineer, you will be the front line for alerts and requests. Your role will involve addressing issues with end-user devices, cloud technologies, and basic network troubleshooting.Resolve alerts, primarily consisting of user devices, circuit downs, temperature/water alerts, Cloud alerts, SOC...

Job OverviewA dedicated support professional is sought to deliver exceptional customer experiences.Key Responsibilities:Resolve customer inquiries and issues in a timely manner.Utilize product knowledge to efficiently resolve customer concerns.Collaborate with cross-functional teams to ensure superior customer service.Stay updated on CRM integrations and...

Customer Service RoleWe are seeking a highly skilled and motivated customer service representative to join our team.The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.This is an opportunity to work with a variety of clients across different industries, including service...