
Help Desk Specialist
1 week ago
We are seeking a highly skilled IT professional to provide technical support to our organization. This remote role requires strong technical skills, excellent customer service abilities, and hands-on experience with PCs and Apple mobile devices.
Key Responsibilities:- Provide technical assistance to employees via phone, email, or chat
- Analyze and resolve complex technical issues in a timely manner
- Collaborate with internal teams to ensure seamless service delivery
- Bachelor's degree in Computer Science, Information Technology, or related field
- At least 2 years of experience in technical support or related field
- Excellent communication and problem-solving skills
- Familiarity with PC and Apple mobile devices
This role offers the opportunity to work remotely and enjoy a flexible schedule. Additionally, you will have access to ongoing training and development opportunities to enhance your skills and knowledge.
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Help Desk Associate
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