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Training Manager

2 months ago

Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full time
Job Title:

Training Manager - Process Excellence


Location: Cebu, Philippines


Job Summary:

We are seeking a skilled Training Manager to lead our process excellence initiatives. The successful candidate will manage training delivery, improve operations performance, and contribute to client calls and management meetings.


Key Responsibilities:

  • Manage process and non-domain training delivery.
  • Help improve operations performance by ensuring training effectiveness and addressing skill gaps.
  • Manage training throughput.
  • Participate in client calls, management meetings, and department meetings.
  • Conduct performance appraisals and reviews.
  • Identify training needs and arrange training, re-training, and cross-training.
  • Support and monitor day-to-day work processes.
  • Conduct periodic audits and checks to ensure compliance.
  • Ensure effective knowledge transfer during process transitions.
  • Coordinate with HR and TA functions to recruit and develop talent.
  • Lead central initiatives and drive business goals.
  • Regularly review performance with clients and stakeholders.


Requirements:

  • Excellent communication and presentation skills.
  • Strong analytical and problem-solving skills.
  • Good understanding of airline and travel industry operations.
  • Ability to work independently and as part of a team.
  • Detail-oriented with excellent organizational skills.
  • Good client relationship management skills.


Desirable Skills:

  • Good working knowledge of computer applications, including MS Office and Excel.
  • Excellent understanding of knowledge management and quality processes.
  • Ability to work independently and as part of a team.


How to Apply:

Kindly send your full name, the name of the job you are applying for, and your active email address to us.

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