Training Manager
2 weeks ago
Training Manager - Process Excellence
Location: Cebu, Philippines
Job Summary:
We are seeking a skilled Training Manager to lead our process excellence initiatives. The successful candidate will manage training delivery, improve operations performance, and contribute to client calls and management meetings.
Key Responsibilities:
- Manage process and non-domain training delivery.
- Help improve operations performance by ensuring training effectiveness and addressing skill gaps.
- Manage training throughput.
- Participate in client calls, management meetings, and department meetings.
- Conduct performance appraisals and reviews.
- Identify training needs and arrange training, re-training, and cross-training.
- Support and monitor day-to-day work processes.
- Conduct periodic audits and checks to ensure compliance.
- Ensure effective knowledge transfer during process transitions.
- Coordinate with HR and TA functions to recruit and develop talent.
- Lead central initiatives and drive business goals.
- Regularly review performance with clients and stakeholders.
Requirements:
- Excellent communication and presentation skills.
- Strong analytical and problem-solving skills.
- Good understanding of airline and travel industry operations.
- Ability to work independently and as part of a team.
- Detail-oriented with excellent organizational skills.
- Good client relationship management skills.
Desirable Skills:
- Good working knowledge of computer applications, including MS Office and Excel.
- Excellent understanding of knowledge management and quality processes.
- Ability to work independently and as part of a team.
How to Apply:
Kindly send your full name, the name of the job you are applying for, and your active email address to us.
You can also send a message to our Facebook Page: facebook.com/bestcareersandopportunities/ or facebook.com/bcaomm/
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