Customer Journey Analyst

About UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.Our Vision: To be the leading banking group in Australia and New Zealand, delivering innovative solutions and exceptional customer experiences.We're proud of our inclusive...

Our MissionNinja Van aims to become the leading logistics company in Southeast Asia by providing exceptional customer experiences through innovative technology and operational excellence.About the RoleThe Digital Marketing Lead will play a key role in achieving our mission by developing and executing data-driven strategies and programs across the entire...

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleThis role is accountable for leading frontline teams to drive positive experiences and outcomes for the customer. You will be responsible for managing and developing...

Are you looking for a challenging role where you can make a real impact? Do you have experience with data management, analysis, and integration? As a Customer Journey Expert at ING Hubs Philippines, you will have the opportunity to work on complex challenges and take decisions based on data and facts.You will analyze data sources and business requirements...

Join us at ING Hubs Philippines and become part of a dynamic team that is shaping the future of banking. As a Customer Journey Expert, you will have the opportunity to work on challenging projects that require analytical thinking and problem-solving skills.About the JobWe are looking for an experienced professional who can analyze complex data from +20...

GoTyme Bank Quezon City, National Capital Region, PhilippinesKYC AnalystGoTyme is a joint venture between the Gokongwei Group, one of the biggest conglomerates in the Philippines, and the Singapore-headquartered digital banking group Tyme. This venture combines the trusted Gokongwei brand, customer base, and distribution ecosystem with Tyme's globally proven...

Be among the first 25 applicantsResponsibilitiesWork with business stakeholders to understand, prioritize, and document problems, risks, and opportunities, particularly within fintech environments, via workshop facilitation, individual interviews, and various written activities.Collaborate with team members to create appropriate solutions that are compliant...

Are you an exceptional talent who wants to realize your purpose? Join our team We pride ourselves in having a people-first, highly collaborative and supportive cultureOur work is more than just a paycheck; we make a difference in the lives of Filipinos by helping them achieve financial security and live healthier lives. This is our PURPOSE. You will have...

We are seeking a skilled and experienced Business Analyst that will play a key role in supporting the implementation of a Customer Data Platform (CDP) by collaborating with stakeholders, understanding business requirements, and ensuring the effective translation of business needs into technical solutions. The role involves analyzing customer data sources,...

About Us:At Australia and New Zealand Banking Group Limited, we're committed to delivering exceptional customer experiences and driving business growth through data-driven insights. Our team in Manila is a critical part of this journey, working closely with stakeholders to identify areas for improvement and develop innovative solutions.Role Description:The...

Position Title: Sr. Data AnalystAbout Advanced EnergyAdvanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductor and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and innovation in thin-film and industrial...

About UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About The RoleAs a Business Analyst, you will work on strategic transformation initiatives across Customer Service Operations. You'll be working with a Product Owner Support or...

About SAVii">We're a company that's transforming the employee wellness landscape. Founded in 2017, we've been empowering HR leaders with financial wellness services that elevate team members personally and professionally.We operate in emerging markets, currently in the Philippines and India. Our goal is to transform lives every day by offering 360° salary...

Department: AR Delivery and Investment ManagementDivision: Australia RetailLocation: Quezon CityAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleAs a Business Analyst, you will work on strategic transformation...

Job DescriptionAt Athena, we empower possibility through transformative delegation. True leaders reflect on what they want in life and map the path to get there. We clear the way by pairing exceptional Philippine-based EAs with our driven clients and ensuring both receive ongoing support throughout the journey. The result is 10x more leverage, more time, and...

About UsThe Australia and New Zealand Banking Group Limited is a leading financial institution that operates across more than 30 markets. With over 2,000 people in Manila, our team plays a critical role in executing our strategy and delivering what matters most to our customers and the bank.Our MissionWe are committed to improving the financial wellbeing and...

Customer Support Analyst Salary: Up to 65,0006 months contract possible absorption base on performanceLocation: BGC, TaguigQualifications-Minimum of 2-3 years of relevant experience in customer support and/or financial services, crypto, technology.-Experience with different channels of support, including voice, email and messaging.-Phenomenal communication...

The Australia and New Zealand Banking Group Limited is seeking a skilled Business Systems Analyst to join our team in Manila. As a key member of our Digital Talent Solutions group, you will be responsible for translating business problems into user stories or acceptance criteria.About the RoleThis role involves partnering with Product Owners, Journey...

Customer Support Analyst Salary: Up to 65,0006 months contract possible absorption base on performanceLocation: BGC, TaguigQualifications-Minimum of 2-3 years of relevant experience in customer support and/or financial services, crypto, technology.-Experience with different channels of support, including voice, email and messaging.-Phenomenal communication...

Functions:SUMMARY: Under managerial direction, create a manual test script based on the assigned projects/tasks and understand User Stories Customer Journey of a project/application. Execute test cases on the given timeline and prepare test evidences. Perform various testing. Collaborate between the Business Unit/Business Analyst/Developers.DUTIES AND...