Academic Program Coordinator

1 day ago

San Fernando, Central Luzon, Philippines beBeeCase Full time $48,000 - $64,000
Job Title

We are seeking a skilled and dedicated individual to join our team as an Educational Case Manager.


About the Role
  • The successful candidate will be responsible for coordinating instructors, tracking student progress, and providing quality customer service.
  • They will actively support regional operations and provide outstanding academic services to students and their families.
  • Key responsibilities include managing class schedules, managing virtual tutoring sessions, monitoring student progress, and helping ensure flawless execution of programs and initiatives.
  • The ideal candidate will have excellent communication skills, time management skills, and the ability to work independently.

Requirements
  • Bachelor's Degree required
  • 2-3 years progressive career growth
  • Ability to prioritize and focus on key objectives, which may change from month to month
  • Effective communications both in virtual environments
  • Proficient in using all communication media including in person, phone, and video
  • Ability to build engagement and trust in virtual relationships, whether with customers or with team members
  • Works Well With Others
  • Learning agility - able to adapt to changes in work environment by changing behaviors as required
  • Able to acquire new skills as required
  • Ability to engage, manage and grow virtual relationships with customers, employees, and business partners
  • Ability to manage remote teachers
  • Ability to work independently
  • High tolerance for ambiguity
  • Bilingual in English and Spanish beneficial
  • Proficient in Microsoft Office and Google applications

What We Offer

Fully Remote

PTO

Etc.


Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Customer Service
Industries
  • IT Services and IT Consulting

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