
Customer Support Ambassador
1 week ago
We are seeking a dedicated professional to join our team as a Customer Service Representative. In this role, you will serve as the first point of contact for customers via phone, email, and online platforms.
This is a remote position that requires strong communication skills, attention to detail, and proficiency in Microsoft Office Suite. You will be responsible for managing customer inquiries, providing product information, and coordinating with internal teams to ensure customer satisfaction.
- Manage multiple tasks and priorities in a fast-paced environment.
- Act as the first point of contact for customer inquiries via phone, email, and online platforms.
- Provide product information, quotations, and order status updates.
- Minimum 2 years of previous experience in customer support or related fields.
- Strong communication skills with a professional phone and email manner.
- High attention to detail with excellent data entry accuracy.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook); experience with ERP/CRM systems is highly desirable.
- Competitive compensation package.
- Opportunity to work closely with a team of industry leaders who have successfully scaled business operations.
- Career growth and development opportunities.
Please attach your CV and we will be in touch for a confidential discussion.
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