Email Marketing Delivery Expert

22 hours ago

Manila, National Capital Region, Philippines beBeeDeliverability Full time ₱400,000 - ₱520,000

Job Description

About the Email Solutions Specialist role

This is a multi-functional position that offers a great experience, a fast-paced environment, meaningful responsibilities, and opportunities to contribute and earn.

As an Email Solutions Specialist, you will be responsible for supporting an Account Manager in various duties, including email campaign organization and marketing strategy development.

Key Responsibilities:

  1. Assist clients in setting up and optimizing email campaigns using our platform.
  2. Provide guidance on email deliverability best practices, including sender reputation management, authentication (SPF, DKIM, DMARC), and IP management.
  3. Troubleshoot email-related issues, working with both customers and internal teams to resolve technical problems.
  4. Educate customers on email compliance standards (CAN-SPAM, GDPR).
  5. Collaborate with product and development teams to improve platform features and address client feedback.
  6. Create and manage visual email automation workflows within the chosen email platform, as well as in Google Slides, Vibe, or any other collaborative tool.
  7. Conduct training sessions and create documentation to enhance user adoption and success.
  8. Monitor email performance metrics and recommend strategies to improve engagement and deliverability.
  9. Create, present, and discuss email marketing campaign reports with clients in a focused meeting on a monthly basis.

Required Skills and Qualifications

At least 2 years of experience in email operations, deliverability, or a related role at a SaaS company or digital agency.

Strong understanding of IP management, email authentication protocols (SPF, DKIM, DMARC), and sender reputation.

Familiarity with email marketing platforms, ESPs, and SMTP relay services.

Experience troubleshooting email deliverability issues and working with ISPs or anti-spam services.

Knowledge of email compliance regulations (CAN-SPAM, GDPR).

Excellent communication skills with the ability to explain technical concepts to non-technical users.

Ability to work cross-functionally with customer support, product, and development teams.

Strong problem-solving skills and attention to detail.

Benefits

This role offers a competitive compensation package and opportunities for growth and professional development.

Others

If you are passionate about email marketing and have a strong background in deliverability and customer support, we encourage you to apply.

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