Sales Team Lead

6 days ago


Quezon City, National Capital Region, Philippines UTAK Full time

UTAK is seeking an experienced customer service professional to fill the role of Client Experience Coordinator. As Head of After Sales, you will be responsible for creating and maintaining positive relationships with our clients through effective communication and issue resolution.

You will work closely with our internal teams to ensure seamless communication and collaboration. Your key responsibilities will include:

  • Providing exceptional customer service through live chat, email, and phone support.
  • Resolving client issues in a timely and professional manner.
  • Utilizing client feedback to suggest improvements to our products and services.

Requirements:

  • 2-3 years of leadership experience in customer service or a related field.
  • Strong written and verbal communication skills.
  • Comfortable using technology tools and software.


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