Service Delivery Expert

18 hours ago


Quezon City, National Capital Region, Philippines J-K Network Services Full time
Role Summary

This position involves working closely with customers to understand their needs and provide personalized banking solutions. The successful candidate will have strong analytical skills and the ability to troubleshoot complex problems.

Responsibilities:
  • Provide exceptional customer service and support.
  • Develop and maintain relationships with customers.
  • Analyze customer data and identify trends.
  • Collaborate with internal teams to resolve customer complaints.
  • Stay up-to-date with industry developments and best practices.
Requirements:
  • Minimum 2 years of experience in customer service or a related field.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills.


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