Multilingual Customer Support Specialist

7 days ago


Manila, National Capital Region, Philippines BETTERLIFE MANPOWER SERVICES CORP. Full time

We are seeking a skilled Multilingual Customer Support Specialist to join our team at BETTERLIFE MANPOWER SERVICES CORP. in Makati. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients while working in a dynamic and fast-paced environment.

The ideal candidate will have excellent communication skills in both Mandarin and English, with the ability to understand and communicate complex information accurately. Previous experience in a customer-facing role is highly valued, but not required. If you are a detail-oriented and organized individual who can work effectively in a team, we encourage you to apply for this exciting opportunity.

About the Role:

  • Provide exceptional customer service to clients via phone, email, or chat
  • Respond to client inquiries and resolve issues efficiently and effectively
  • Work collaboratively with internal teams to resolve complex client issues
  • Meet or exceed performance metrics and quality standards

Requirements:

  • Proficient in conversational Mandarin and fluent in listening, speaking, typing Mandarin and English
  • Able to work shifting schedules, including evenings, weekends, and holidays
  • Previous experience in a customer service team is a plus
  • Capable of understanding and speaking Mandarin and English fluently

Benefits:

  • Perfect Attendance Bonus
  • Transportation Allowance
  • Meal Allowance
  • Performance Bonus
  • Complete Government-Mandated Benefits

Location: Makati

Estimated Salary Range: ₱80,000 - ₱100,000 per annum



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