Multilingual Customer Support Specialist
1 month ago
We are seeking a skilled Multilingual Customer Support Specialist to join our team at BETTERLIFE MANPOWER SERVICES CORP. in Makati. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients while working in a dynamic and fast-paced environment.
The ideal candidate will have excellent communication skills in both Mandarin and English, with the ability to understand and communicate complex information accurately. Previous experience in a customer-facing role is highly valued, but not required. If you are a detail-oriented and organized individual who can work effectively in a team, we encourage you to apply for this exciting opportunity.
About the Role:
- Provide exceptional customer service to clients via phone, email, or chat
- Respond to client inquiries and resolve issues efficiently and effectively
- Work collaboratively with internal teams to resolve complex client issues
- Meet or exceed performance metrics and quality standards
Requirements:
- Proficient in conversational Mandarin and fluent in listening, speaking, typing Mandarin and English
- Able to work shifting schedules, including evenings, weekends, and holidays
- Previous experience in a customer service team is a plus
- Capable of understanding and speaking Mandarin and English fluently
Benefits:
- Perfect Attendance Bonus
- Transportation Allowance
- Meal Allowance
- Performance Bonus
- Complete Government-Mandated Benefits
Location: Makati
Estimated Salary Range: ₱80,000 - ₱100,000 per annum
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