Technical Support Specialist

2 weeks ago


Pasig, National Capital Region, Philippines Neksjob Full time

Job Summary:

As a Technical Support Representative at Neksjob, you will play a vital role in ensuring customers receive seamless assistance with our electronic products. Your technical expertise will promote customer satisfaction and loyalty.

Key Responsibilities:

  • Assist customers with troubleshooting and product setup.
  • Provide technical support for electronic products.
  • Work closely with customers to resolve issues efficiently.


Requirements:
  • College Undergraduate + 6 months BPO experience.
  • K12 Graduate + 3 years BPO experience.
  • College Graduate + 6 months BPO experience.
  • Willingness to work onsite.


Benefits:
  • Day 1 HMO coverage.
  • Meal and Transportation Allowance.
  • Rice Subsidy.
  • Clothing Allowance.
  • 24/7 Teleconsultation.
  • Free Psychologist Consultation.
  • In-house and Online Pharmacy.
  • Scholarship Program.
  • Retirement Fund.
  • Free Meal and Medicine through Transcom's Tap Card Rewards.
  • Loyalty Incentives.
  • Accidental and Life Insurance.


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