Technical Support Specialist
2 weeks ago
Job Summary:
As a Technical Support Representative at Neksjob, you will play a vital role in ensuring customers receive seamless assistance with our electronic products. Your technical expertise will promote customer satisfaction and loyalty.
Key Responsibilities:
- Assist customers with troubleshooting and product setup.
- Provide technical support for electronic products.
- Work closely with customers to resolve issues efficiently.
Requirements:
- College Undergraduate + 6 months BPO experience.
- K12 Graduate + 3 years BPO experience.
- College Graduate + 6 months BPO experience.
- Willingness to work onsite.
Benefits:
- Day 1 HMO coverage.
- Meal and Transportation Allowance.
- Rice Subsidy.
- Clothing Allowance.
- 24/7 Teleconsultation.
- Free Psychologist Consultation.
- In-house and Online Pharmacy.
- Scholarship Program.
- Retirement Fund.
- Free Meal and Medicine through Transcom's Tap Card Rewards.
- Loyalty Incentives.
- Accidental and Life Insurance.
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