Technical Support Specialist
1 month ago
We are seeking a highly skilled Technical Support Engineer to join our team at RecruiterPH. As a Technical Support Engineer, you will be responsible for providing technical assistance and support to our clients.
Key Responsibilities:- Research and identify solutions to software and hardware issues.
- Diagnose and troubleshoot technical issues, including account setup and network configuration.
- Ask customers targeted questions to quickly understand the root of the problem.
- Track computer system issues through to resolution, within agreed time limits.
- Talk clients through a series of actions, either via phone, email or chat, until they've solved a technical issue.
- Properly escalate unresolved issues to appropriate internal teams.
- Provide prompt and accurate feedback to customers.
- Refer to internal databases or external resources to provide accurate tech solutions.
- Ensure all issues are properly logged.
- Maintain logs of downtime, repair and meter charges.
- Prioritize and manage several open issues at one time.
- Follow up with clients to ensure their IT systems are fully functional after troubleshooting.
- Prepare accurate and timely reports.
- Document technical knowledge in the form of notes and manuals.
- Maintain jovial relationships with clients.
- At least 4 years' work experience as a Technical Support Engineer, Desktop Support Engineer, ITHelp Desk Technician or similar role.
- Hands-on experience with Windows/Mac OS environments.
- Good understanding of computer systems, mobile devices and other tech products.
- IT SPOC FOR MANILA -JDSupporting VoIP services/ applications on Windows platform.
- Take complete ownership of supporting customer VoIP deployments by debugging issues and providing fixes.
- Basic network Troubleshoot issues. Provide resolution through system configuration or data updates.
- Ability to diagnose and troubleshoot basic technical issues.
- Familiarity with remote desktop applications.
- Excellent problem-solving and communication skills.
- Ability to provide step-by-step technical help, both written and verbal.
- Additional certification in Microsoft, or similar technologies is a plus.
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Technical Sales Specialist
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Pasig, National Capital Region, Philippines Multistyle Specialist Inc Full timeJob SummaryA Sales and Business Development Representative is required to join our team at Multistyle Specialist Inc. As a Technical Sales Specialist, you will be responsible for building and maintaining strong relationships with clients.Key Responsibilities:BUILD AND MAINTAIN STRONG RELATIONSHIPS WITH CLIENTSIDENTIFY CUSTOMER NEEDS AND PROVIDE TAILORED...
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Technical Support Specialist
2 weeks ago
Pasig, National Capital Region, Philippines Metacom Full timeTechnical Support SpecialistWe seek a dedicated Technical Support Specialist for our team at Metacom. As a key member of our technical support team, you will provide top-notch technical support to customers over the phone. Your responsibilities will include providing solutions to customer inquiries and issues, while maintaining a professional and positive...
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Technical Support Specialist
5 days ago
Pasig, National Capital Region, Philippines Getz Healthcare Full timeJoin Getz Healthcare as a Technical Support Specialist and take your career to the next level. We are seeking an experienced individual with a strong background in technical support and diagnostic equipment installation.About the RoleThis is a highly rewarding opportunity for someone who is passionate about delivering exceptional customer service and has...
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Technical Support Specialist
4 weeks ago
Pasig, National Capital Region, Philippines Traxion Tech Inc. Full timeJob SummaryAt Traxion Tech Inc., we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical assistance to customers via phone, email, or remote accessDetermine the...
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Technical Support Specialist
1 month ago
Pasig, National Capital Region, Philippines Atticus Advisory Solutions Inc Full timeAbout the Role:As a Senior Customer Support Associate for our technical support team, you'll be the first point of contact for our customers, helping them with technical questions and issues.We're looking for a skilled and customer-focused individual to join our team as a Technical Support Specialist. In this role, you'll be responsible for providing...
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Technical Support Specialist
2 weeks ago
Pasig, National Capital Region, Philippines Visaya Knowledge Process Outsourcing Full timeVisaya Knowledge Process Outsourcing seeks a skilled Technical Support Specialist to join our team in Ortigas, Pasig City. As a key member of our support team, you will be responsible for providing top-notch assistance to users via various channels.About the RoleWe are looking for a highly motivated and detail-oriented individual with a passion for...
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Technical Support Specialist
5 days ago
Pasig, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeWe are seeking a highly skilled Technical Support Specialist to join our team at Nityo Infotech Services Philippines. This role is ideal for individuals with 1-2 years of experience in technical support, helpdesk, or service desk related fields.About the RoleThis is a fantastic opportunity to work on-site at Rockwell Business Center Ortigas, providing...
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Technical Sales Representative
3 weeks ago
Pasig, National Capital Region, Philippines Multistyle Specialist Inc Full timeAbout the Role: At Multistyle Specialist Inc, we're looking for a skilled Technical Sales Representative to join our team. As a Technical Sales Representative, you will be responsible for building and maintaining strong relationships with clients, identifying their needs, and providing tailored technical solutions. You will conduct product demos and...
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Technical Support Specialist
5 days ago
Pasig, National Capital Region, Philippines RecruiterPH Full timeWe are seeking a skilled Technical Support Specialist to provide enterprise-level assistance to our customers at RecruiterPH. As a Technical Support Specialist, you will be the primary point of contact for our clients, resolving technical issues and providing timely and accurate solutions.Key Responsibilities:Research and identify solutions to software and...
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Technical Support Specialist
5 days ago
Pasig, National Capital Region, Philippines Nityo Infotech Full timeWe are seeking an experienced IT professional to join our team at Nityo Infotech. As a Technical Support Specialist, you will play a crucial role in providing top-notch support to our clients and internal stakeholders.Job SummaryThis is a full-time position that requires a strong background in IT and customer service. The ideal candidate will have a minimum...
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Technical Support Specialist
5 days ago
Pasig, National Capital Region, Philippines RecruiterPH Full timeJob DescriptionThe Role:We are seeking an experienced Technical Support Specialist to join our team at RecruiterPH. This individual will be responsible for providing exceptional technical support to our clients, ensuring their IT systems are running smoothly and efficiently.About the Job:This is a full-time position that requires at least 4 years of...
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Technical Support Specialist
5 days ago
Pasig, National Capital Region, Philippines JK Network Services Full timeJob Title: Technical Support SpecialistAbout JK Network Services:JK Network Services is a well-established BPO company that provides innovative digital transformation solutions and IT consulting services to its clients. As a leading provider in the industry, we are committed to delivering exceptional results and building long-lasting relationships with our...
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Pasig, National Capital Region, Philippines RSD Human Resource Management Consultancy Full timeJob Title: Customer Service and Technical Support Training SpecialistRSD Human Resource Management Consultancy is seeking a skilled Customer Service and Technical Support Training Specialist to join our team. As a Customer Service and Technical Support Training Specialist, you will be responsible for designing and implementing training programs for customer...
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IT Support Specialist
4 days ago
Pasig, National Capital Region, Philippines Nityo Infotech Full timeAbout the RoleWe are seeking a highly skilled IT Support Specialist to join our team at Nityo Infotech. As an onsite support specialist, you will be responsible for providing technical assistance and troubleshooting services to our clients.
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Technical Support and Deployment Specialist
3 weeks ago
Pasig, National Capital Region, Philippines Azeus Systems Limited Full timeThe Technical Support and Deployment Specialist will be responsible for the deployment, maintenance, and support of Azeus software and services.Key responsibilities include:Deploying, maintaining, and supporting Azeus software and services, both On Cloud and On PremiseSetting up and maintaining project hardware and software according to established...
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Technical Support Specialist
5 days ago
Pasig, National Capital Region, Philippines Neksjob Philippines Full timeWe are seeking a highly skilled Technical Support Specialist to join our team at Neksjob Philippines. In this role, you will serve as the vital link between our customers and products, providing expert assistance and solutions for electronic devices.Your primary responsibility will be to troubleshoot and resolve technical issues while delivering exceptional...
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Pasig, National Capital Region, Philippines Tasq Staffing Solutions Full timeAbout the RoleWe are seeking a skilled TSR Portuguese Bilingual to join our team at Tasq Staffing Solutions. As a Technical Support Specialist, you will be responsible for providing high-quality technical support to our clients in a call center environment. Key Responsibilities- Provide excellent communication skills in Italian and English.- Demonstrate at...
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IT Support Specialist
1 month ago
Pasig, National Capital Region, Philippines Anytime Cleaners Corp. Full timeIT Support Specialist Job DescriptionWe are seeking a highly skilled IT support specialist to provide technical assistance to our staff at Anytime Cleaners Corp. In this role, you will be responsible for ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data.Key Responsibilities:Consult with IT...
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Technical Support Specialist
1 month ago
Pasig, National Capital Region, Philippines JK Network Services Full timeJob Title: Technical Support AnalystCompany Profile: JK Network Services is a leading BPO company that provides digital transformation solutions and IT consulting services.Job Summary: We are seeking a highly skilled Technical Support Analyst to join our team. The successful candidate will be responsible for providing exceptional customer support and...
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Technical Support Specialist
1 month ago
Pasig, National Capital Region, Philippines Atticus Advisory Solutions Inc Full timeAbout the Role:As a Senior Customer Support Associate for our technical support team, you'll be the first point of contact for our customers, helping them with technical questions and issues.We're looking for a skilled and customer-focused individual to join our team as a Senior Customer Support Associate. In this role, you'll be responsible for providing...