
Dynamic Healthcare Support Specialist
2 days ago
**Healthcare Virtual Assistant Role Overview**
As a key member of our team, you will play a vital role in ensuring the smooth delivery of our call recording and conversation analysis software.
The Job Description:
Process internal referrals and ensure they are accurately added to relevant lists.
Schedule and oversee allied health appointments, including physical therapy, occupational therapy, and vision services.
Responsibilities include:
Booking treatments for approved patients over the phone.
Managing patient approvals, denials, and follow-up lists.
Assisting with treatment block bookings and LTD approvals.
**Key Requirements:**
Minimum 2 years of experience as a virtual assistant in a healthcare setting.
Experience in healthcare administration or patient coordination is preferred.
Strong organizational and time management skills are essential.
Excellent phone and email communication skills are required.
Ability to multitask and manage scheduling efficiently.
Proficiency in MS Excel and Google Workspace is necessary.
Familiarity with healthcare software tools such as EMR/EHR is beneficial.
Previous experience handling insurance claims and billing is an asset.
**What We Offer:**
Ongoing training and development opportunities.
Potential for team management roles.
Flexible working options.
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