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B2B Customer Engagement Specialist

2 months ago


Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full time
B2B Appointment Setter Role Summary

The B2B Appointment Setter is a key member of our sales team, responsible for identifying and engaging with potential clients in the B2B sector. This role requires excellent communication skills, attention to detail, and a proactive approach to achieving set targets.

Key Responsibilities:
  • Conduct outbound calls and emails to prospective clients in the B2B sector.
  • Qualify leads and gather information to assess potential fit.
  • Schedule appointments between prospective clients and the sales team.
  • Maintain accurate records of calls, conversations, and outcomes in the system.
  • Follow up on warm leads and manage the appointment pipeline.
  • Collaborate with the sales team to ensure seamless handoff of leads.
  • Track performance metrics and report on appointment setting results.
Qualifications:
  • Proven experience as an Appointment Setter, Telemarketer, or similar role in B2B.
  • Strong verbal communication skills with a friendly and persuasive approach.
  • Ability to understand and explain the company's services to potential clients.
  • Familiarity with CRM systems and lead management processes.
  • Self-motivated with a strong sense of responsibility and goal orientation.
  • Excellent organizational and time-management skills.
  • Ability to work in a fast-paced, office-based environment.
Preferred Qualifications:
  • Experience in a B2B sales environment.
  • Knowledge of the specific industry the company operates in.
  • Proven track record of meeting or exceeding appointment-setting targets.