Customer Engagement Representative
7 days ago
We are seeking a highly motivated Customer Engagement Representative to join our team at Mark Freelance Virtual Assistance Services. In this role, you will be responsible for conducting outbound cold calls to prospective clients, introducing and explaining company products or services, and building rapport with potential customers.
Key Responsibilities:- Conduct outbound cold calls to prospective clients using a provided script or framework.
- Introduce and explain company products or services to potential customers.
- Build rapport and engage in meaningful conversations to generate interest.
- Qualify leads by understanding client needs and assessing fit with our offerings.
- Schedule appointments for the sales team, ensuring all details are accurately recorded.
- Update and maintain accurate records of interactions and outcomes in the CRM system.
- Follow up on potential leads and re-engage past contacts as needed.
- Achieve or exceed daily, weekly, and monthly call and appointment-setting targets.
- Handle objections and rejections in a professional and positive manner.
- Continuously improve performance by participating in training and feedback sessions.
- Proven experience in a call center, telemarketing, or similar customer-facing role.
- Strong communication and interpersonal skills.
- Persuasive and confident in presenting products or services over the phone.
- Excellent organizational and time-management abilities.
- Comfortable working with targets and KPIs.
- Proficient in using CRM software and Microsoft Office Suite.
- Ability to handle rejection and maintain a positive attitude.
- Self-motivated and able to work both independently and in a team environment.
The estimated salary for this position is $45,000 - $60,000 per year, depending on experience and location.
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Contract Sourcing Coordinator
2 weeks ago
Cebu City, Central Visayas, Philippines HMP Phil. Representative Full timeWe are seeking a highly skilled Contract Sourcing Coordinator to join our team at HMP Phil. Representative.Job SummaryThe Contract Sourcing Coordinator will be responsible for assisting in product research and sourcing, adapting to company policies and procedures, and becoming knowledgeable about products needed by customers.Key ResponsibilitiesEngage with...
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Customer Engagement Specialist
6 days ago
Cebu City, Central Visayas, Philippines SVCPH Inc. Full timeAt SVCPH Inc., we are seeking a skilled Customer Engagement Specialist to join our team. This role is ideal for individuals who possess excellent communication and facilitation skills, with the ability to engage with high-level executives and thought leaders.About UsWe are a reputable company that provides BPO services from our offices in Cebu IT Park and...
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Customer Engagement Specialist
4 weeks ago
Cebu City, Central Visayas, Philippines CYBERBACKER Full timeJob DescriptionWe are seeking a highly motivated and skilled Customer Engagement Specialist to join our team at Cyberbacker. This is a full-time/part-time position that requires excellent communication skills, both verbal and written.Responsibilities:Contacting leads/prospects to schedule appointments with clientsConducting lead follow-ups and nurtures until...
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Global Customer Engagement Manager
1 month ago
Cebu City, Central Visayas, Philippines Neks Job Philippines Full timeAbout NeksjobNeksjob is a leading company in the travel industry, committed to providing exceptional customer experiences.Job OverviewWe are seeking a highly skilled Global Customer Engagement Manager to join our team. This role involves interacting with customers via phone calls and resolving their inquiries and requests efficiently.Key...
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Customer Service Representative
2 months ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeJob Description:Job Title: Customer Service RepresentativeAbout Neksjob Corporation: Neksjob Corporation is a dynamic and rapidly growing company that values customer satisfaction and excellence in service delivery.Job Summary: We are seeking a highly skilled and experienced Customer Service Representative to join our team. As a Customer Service...
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Customer Service Representative
4 weeks ago
Cebu City, Central Visayas, Philippines Neksjob Philippines Full timeAbout UsNeksjob Philippines is a reputable organization that values customer satisfaction and professional assistance.Job OverviewWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for customers, providing them with exceptional service...
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Customer Service Representative
4 weeks ago
Cebu City, Central Visayas, Philippines Work Services Full timeWork Services: Urgent Hiring OpportunitySite: Cebu, PhilippinesAbout Work ServicesWe are a reputable outsourcing company based in the Philippines, committed to providing exceptional customer experiences for our clients.Job Title: Customer Service RepresentativeWe are currently seeking highly motivated and skilled individuals to join our team as Customer...
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Customer Service Representative
1 month ago
Cebu City, Central Visayas, Philippines Neksjob Full timeNeksjob is hiring Customer Service Representatives to join our team in Cebu. With a competitive salary of up to 15,000 PHP per month, this role offers an exciting opportunity for growth and development.About the RoleWe are seeking highly motivated and customer-focused individuals who can provide exceptional service to our clients. As a Customer Service...
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Customer Service Representative
1 month ago
Cebu City, Central Visayas, Philippines Interactech Solutions Inc Full timeJob DescriptionAt Interactech Solutions Inc, we are seeking a highly skilled Customer Service Representative to join our team.Key Responsibilities:Provide exceptional assistance to customers through various communication channels, ensuring timely and professional resolution of their concerns and inquiries.Evaluate customer requests and escalate issues to...
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Customer Service Representative
4 weeks ago
Cebu City, Central Visayas, Philippines Neksjob Full timeNeksjob Career OpportunityWe are seeking a Customer Service Representative to join our team at our Cebu site.About the RoleThis is an exciting opportunity for individuals who enjoy working with customers and have excellent communication skills. As a Customer Service Representative, you will be responsible for responding to incoming calls from customers,...
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Customer Service Representative
1 month ago
Cebu City, Central Visayas, Philippines Get Job PH Full timeGet Job PH is seeking a dedicated and skilled Customer Service Representative to join our team in Cebu City. Location: JY Square Mall, Lahug, Cebu CityAbout the RoleWe are looking for an exceptional individual with strong communication skills and computer literacy to handle customer inquiries and provide solutions. As a Customer Service Representative, you...
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Customer Service Representative
1 month ago
Cebu City, Central Visayas, Philippines Paramount Human Resources Multi Purpose Cooperative Full timeWe are seeking a highly skilled Customer Service Representative to join our team at Paramount Human Resources Multi Purpose Cooperative. In this role, you will provide exceptional customer service and ensure that every guest has a memorable dining experience.
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Customer Service Representative
4 weeks ago
Cebu City, Central Visayas, Philippines Neksjob Full timeAbout NeksjobWe are a dynamic company looking for a talented Customer Service Representative to join our team. In this role, you will be the face of our organization, providing exceptional customer service and support.Job OverviewAs a Customer Service Representative, you will be responsible for answering incoming calls from customers, resolving their...
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Customer Service Representative
1 month ago
Cebu City, Central Visayas, Philippines LEXIE STAFFING AND BUSINESS CONSULTING Full timeWe are currently seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives at Lexie Staffing and Business Consulting in Cebu, Philippines.About the RoleAs a Customer Service Representative, you will be responsible for providing top-notch customer service to our clients, resolving their inquiries and...
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Customer Service Representative
1 month ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeNeksjob Corporation is a dynamic and growing company that values excellent customer service. We are currently seeking a skilled Customer Service Representative to join our team.Job Description:We offer a comprehensive training program that equips our representatives with the necessary skills to resolve customer inquiries efficiently. The ideal candidate will...
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Customer Retention Representative
4 weeks ago
Cebu City, Central Visayas, Philippines XtendOps Philippines Full timeXtendOps Philippines seeks a skilled Customer Retention Representative to join our team. This role requires strong communication skills and a customer-oriented mindset.About the RoleIn this position, you will be responsible for working with customers to understand their needs and provide solutions. As a Customer Retention Representative, you will be the key...
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Customer Service Ambassador
4 weeks ago
Cebu City, Central Visayas, Philippines TORCH Solutions Full timeWe are TORCH Solutions, a forward-thinking company seeking an exceptional Customer Service Representative to join our team.About the RoleThis is a fantastic opportunity for a skilled and enthusiastic individual to provide top-notch customer support. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving...
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Teleperformance Representative
4 weeks ago
Cebu City, Central Visayas, Philippines Gratitude Philippines Full timeCustomer Service Representative PositionWe are seeking a highly skilled and experienced customer service representative to join our team at Teleperformance in Cebu City. As a customer service representative, you will be responsible for providing top-notch support to clients via phone, email, or chat.Salary: 25k package per yearAbout the Job:This role...
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Customer Service Representative
4 weeks ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeWe are seeking a highly motivated Customer Service Representative to join our dynamic team at Neksjob Corporation. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving their inquiries in a timely and professional manner.About the RoleThis is an exciting opportunity for individuals...
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Customer Service Representative
1 month ago
Cebu City, Central Visayas, Philippines Neksjob Full timeWelcome to Neksjob, where you can embark on a rewarding career in customer service. We are seeking highly skilled and motivated individuals to join our team as Customer Service Representatives.About the RoleAs a Customer Service Representative, you will be responsible for responding to incoming calls from customers, addressing their inquiries, and resolving...