Technology Service Desk Professional
4 days ago
We are a dynamic organization committed to delivering exceptional customer service. We are seeking a Technology Service Desk Professional to join our team.
Key Responsibilities- Provide first-line technical support to customers via phone, email, and other communication channels.
- Identify and escalate complex problems to senior technicians or engineers as needed.
- Work closely with cross-functional teams to ensure timely resolution of customer issues.
The successful candidate will have excellent communication skills and the ability to work well under pressure.
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Global Service Desk Lead
5 days ago
Manila, National Capital Region, Philippines HedgeServ Full timeKey ResponsibilitiesThe successful candidate will be responsible for providing guidance and direction to the Service Desk team, improving the daily experience of our end users through technology and workflow improvements. Key responsibilities include:Providing guidance and direction to the Service Desk team.Improving the daily experience of our end users...
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Service Desk Professional
5 days ago
Manila, National Capital Region, Philippines Avaloq Full timeAvaloq Manila, National Capital Region, PhilippinesService Desk ProfessionalGet AI-powered advice on this job and more exclusive features.Company DescriptionFounded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an...
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IT Service Desk Professional
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Manila, National Capital Region, Philippines TREND MICRO INCORPORATED-PHILIPPINE BRANCH Full timeWe are looking for an experienced IT Service Desk Professional to provide top-notch support to our internal clients. As a key member of our team, you will play a critical role in ensuring that all technical issues are resolved promptly and efficiently.Responsibilities:Provide first-line technical support via various support channels.Log and manage helpdesk...
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Help Desk Professional
5 days ago
Manila, National Capital Region, Philippines Viventis Search Asia Full timeJob DescriptionViventis Search Asia is a leading recruitment agency dedicated to providing exceptional service to our clients and candidates. We are seeking a Help Desk Professional to join our team, responsible for providing high-quality support and resolving customer issues efficiently.Key ResponsibilitiesRespond to customer inquiries via phone, email, or...
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IT Service Desk Manager
3 days ago
Manila, National Capital Region, Philippines HCL Technologies Philippines Inc Full timeJob OverviewMain DutiesManage the service desk team, ensuring efficient delivery of IT services.Lead by example, providing guidance and support to team members.Collaborate with other departments to resolve complex technical issues.Develop and maintain standard operating procedures.Analyze service desk data to inform strategic decision-making.Create a...
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IT Service Desk
4 days ago
Manila, National Capital Region, Philippines KMC Solutions Full timeIT SERVICE DESK - JAPANESE BILINGUAL PROFESSIONALJob Description:We are looking for a Japanese Bilingual Service Desk Agent to provide technical support and assistance to end-users. The role involves troubleshooting IT issues, handling service requests, and ensuring a high level of customer satisfaction while communicating effectively in Japanese.Key...
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Service Desk Team Lead
4 days ago
Manila, National Capital Region, Philippines HCL Technologies Philippines Inc Full timeAbout the roleAs the Service Desk Team Lead at HCL Technologies Philippines Inc, you will be responsible for leading a team of service desk professionals who provide high-quality technical support to our diverse customer base. In this key role, you will be pivotal in ensuring the efficient and effective delivery of IT services, while also driving continuous...
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IT Service Desk Manager
1 day ago
Manila, National Capital Region, Philippines Anthesis (Philippines) Inc. Full timeJob DescriptionAnthesis (Philippines) Inc. is seeking a skilled IT Service Desk Manager to lead our rapidly growing global IT team. This role requires strong leadership and management skills, as well as experience in managing international service desks.Key Responsibilities:Manage and improve the service desk for 1500+ end users globallyManage regional...
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Help Desk Professional
5 days ago
Manila, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full timeNityo Infotech Services Philippines Inc. is a leading provider of IT services, and we are seeking a skilled Help Desk Professional to join our team. As an IT Service Desk/Technical Support Representative, you will be responsible for delivering exceptional technical support to our clients.Key Responsibilities:Provide technical support and assistance via...
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Service Desk Technician
5 days ago
Manila, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full timeWe are seeking a skilled Service Desk Technician to join our team at Nityo Infotech Services Philippines Inc. As an IT Service Desk/Technical Support Representative, you will be responsible for providing technical support to our clients and ensuring that their issues are resolved promptly and efficiently.Responsibilities:Respond to client inquiries and...
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Service Desk Manager
5 days ago
Manila, National Capital Region, Philippines Capgemini Philippines Corp. Full timeCritical Role in Service Desk SupportWe are seeking a skilled Service Desk Manager to lead our service desk team at Capgemini Philippines Corp. As a Service Desk Manager, you will be responsible for overseeing the day-to-day operations of the service desk, ensuring prompt and effective resolution of network incidents, and providing exceptional customer...
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Remote IT Service Desk Professional
3 days ago
Manila, National Capital Region, Philippines KMC Solutions Full timeService Delivery Excellence: At KMC Solutions, we strive to deliver exceptional customer experiences. As a remote IT Service Desk Analyst, you will play a crucial role in ensuring the smooth operation of our stores, support centre, and distribution centre teams. Your expertise in troubleshooting issues with laptops, workstations, and other hardware, and your...
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Service Desk
1 week ago
Manila, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeNityo Infotech Services Philippines is HiringService Desk (Female)Location: Gil Puyat Ave. Makati CitySet up: HybridSalary: 30,000See complete details below:Service Desk - 30,000 24x7 Shifting, onsite 3x or 4x a week, can be assigned wfh during Saturdays and Sundays— At least 1 to 2 years experience in Technical Support.— Experience in any ticketing...
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Service Desk Technical Specialist
3 days ago
Manila, National Capital Region, Philippines Wipro Technologies Full timeAt Wipro Technologies, we are committed to delivering exceptional customer experiences through our industry-leading service desk capabilities. As a Service Desk Technical Specialist, you will be the first point of contact for our B2B users, troubleshooting and resolving end-user issues in line with our service desk objectives.The purpose of this role is to...
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Specialist, Service Desk
3 days ago
Manila, National Capital Region, Philippines White & Case Full timeFirm SummaryWhite & Case is an elite global law firm serving leading companies, financial institutions, and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.With lawyers and staff operating from more than 47 locations, working in...
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Service Desk Specialist
12 hours ago
Manila, National Capital Region, Philippines Jocson College Inc. Full timeResponsibilitiesJob Profile: Service Desk AnalystLocation: Manila, Philippines.Citizenship: Only Filipino citizens are eligible to apply.Minimum Qualifications:Candidate must possess at least a Bachelor's/College Degree, Doctorate Degree, High School Diploma, Post Graduate Diploma / Master's Degree, Professional License (Passed Board/Bar/Professional License...
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Help Desk Professional
6 days ago
Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full timeAbout the RoleWe are seeking a highly skilled IT Service Desk Analyst to join our team at Nezda Technologies, Inc.In this role, you will provide first-level technical support for hardware, software, and network issues, utilizing your expertise in Windows/Mac OS and Office 365.
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Help Desk Technician
5 days ago
Manila, National Capital Region, Philippines Innovative Information Technology Solutions, Inc. Full timeWelcome to the Help Desk Team at Innovative Information Technology Solutions, Inc.! As a Help Desk Technician, you will be an integral part of our customer support team.Our ideal candidate is a skilled communicator who can effectively diagnose and resolve technical issues while maintaining excellent customer relationships.Your key responsibilities will...
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Help Desk and Technical Support Professional
9 hours ago
Manila, National Capital Region, Philippines Thankz Global Staffing Full timeAbout the JobWe're looking for a highly skilled Help Desk and Technical Support Professional to join our team. As a key member of our support team, you'll play a vital role in delivering exceptional customer experiences and resolving technical issues efficiently.The ideal candidate will possess strong problem-solving skills, excellent communication...
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IT Service Desk Manager
1 day ago
Manila, National Capital Region, Philippines Staff Domain Inc Full timeAt Staff Domain Inc, we are seeking an experienced IT Service Desk Manager to lead our L2 Service Desk team. As a key member of our infrastructure operations team, you will be responsible for ensuring seamless system operations and minimizing downtime.Key Responsibilities:Lead the L2 Service Desk team in resolving technical incidents related to networking,...