
Healthcare Operations Coordinator
9 hours ago
We are seeking a proactive and detail-oriented Virtual Support Professional to provide administrative and operational support in our fast-paced healthcare environment.
- Manage and organize company email inboxes, ensuring timely responses and follow-ups.
- Handle intake calls from patients, families, and referral sources with professionalism and empathy.
- Assist with insurance verification, prior authorizations, and documentation support.
- Coordinate and process referrals from hospitals, clinics, and case managers.
- Communicate effectively with case managers, patients, and internal staff to ensure seamless care coordination.
- Previous experience as a Virtual Assistant, Administrative Assistant, or in a healthcare-related role (home health experience is a must).
- Familiarity with insurance processes, referrals, and prior authorizations in healthcare.
- Proficiency with CRM platforms and Alora (or similar EMR software).
- Strong organizational skills with excellent attention to detail.
- Excellent verbal and written communication skills.
As a valued member of our team, you will enjoy a dynamic and supportive work environment that fosters growth and development.
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