Retail Sales Specialist

1 day ago

Batangas, Calabarzon, Philippines beBeeCustomer Full time ₱214,000 - ₱231,000
Job Title: Customer Service & Data Entry Specialist

This role involves managing customer interactions, processing orders and maintaining accurate data entry within Walmart Marketplace. The ideal candidate will have expertise in handling inquiries, resolving order issues, updating inventory and ensuring seamless operations across multiple eCommerce platforms.

  • Key Responsibilities:
  • Respond to customer inquiries, resolve order issues, process refunds and provide excellent support via chat, email and phone
  • Enter, update and verify Walmart orders, ensuring accuracy and timely fulfillment
  • Maintain stock accuracy, update inventory levels and synchronize data across platforms
  • Process return requests, coordinate replacements and handle refund transactions efficiently
  • Evaluate accurate entry of order details, customer information and financial transactions into Walmart Seller Account
  • Communicate with suppliers and logistics partners to ensure timely deliveries
  • Track Walmart account performance, report discrepancies and optimize workflows
  • Assist with operations on Amazon, eBay, Shopify and other eCommerce platforms

Requirements:

  • Experience: Minimum 2-3 years of experience in Walmart Seller Central or eCommerce order processing
  • Education: Bachelor's degree in Business, Marketing or a related field (preferred but not required)
  • Skills:
    • Strong proficiency in data entry with high accuracy and attention to detail
    • Excellent customer service skills with experience in chat, email and phone support
    • Knowledge of inventory management and order tracking systems
    • Familiarity with eCommerce platforms like Amazon, eBay and Shopify
    • Proficiency in Microsoft Office, Excel and Google Sheets for tracking sales and reports
    • Ability to multi-task and prioritize tasks in a fast-paced environment
    • Strong written and verbal communication skills in English
    • Problem-solving mindset to handle complaints and order discrepancies

Benefits:

This role offers a range of benefits, including the opportunity to work in a dynamic and growing company, develop your skills and career, and contribute to the success of our team.

Working Environment:

We are committed to providing a positive and inclusive working environment that supports the well-being and growth of our employees.

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