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Intelligent Workplace Services Engineer
2 weeks ago
Job Description
This role involves maintaining and enhancing services within a global squad, with the primary objective of ensuring employee satisfaction. The successful candidate will be responsible for overseeing SaaS vendors and feature releases, particularly in the areas of Intune and modern workplace tools.
- Maintain and improve services to ensure employee satisfaction
- Manage SaaS vendors and feature releases around Intune and modern workplace tools
- Support automated deployment via PowerShell and Azure DevOps
- Provide technical support and participate in 24/7 standby rotation
- Contribute to a strong security-first mindset in system design and operations
- Work with stakeholders to design efficient digital solutions
- Automate, simplify, and innovate systems to future-proof the environment
Microsoft 365 Expertise: Hands-on experience managing workplace services based on M365, including Intune.
- Hands-on experience managing workplace services based on M365, including Intune
- Proficient in PowerShell and deployment pipelines (Azure DevOps)
- Experience with SaaS and endpoint management in a cloud-based environment
- Strong understanding of user experience and satisfaction drivers
- Able to solve complex problems and develop scalable solutions
- Comfortable working with diverse international stakeholders
- Ability to convey complex topics to various audiences
Minimum Qualifications:
- Bachelor's degree in information technology, computer science, or a related field
- Minimum of 5 years of work experience in the related role
- Expertise in Microsoft Intune, Windows 10/11, PowerShell scripting, Azure DevOps, and cloud services
- Relevant Microsoft 365 certifications (e.g., Intune, MS-500, SC-300) is a plus