Business Development Representative
1 month ago
Develop and maintain strong relationships with existing broadband customers by providing exceptional service and support.
Act as the primary point of contact for inquiries, issues, and service requests, ensuring timely and effective resolution.
Identify opportunities to upsell and cross-sell broadband services, meeting and exceeding individual sales targets through proactive account management.
Assess customer requirements and provide customized broadband solutions, conducting regular check-ins and account reviews to ensure customer satisfaction.
Collaborate with technical support to resolve customer issues and ensure service quality, communicating updates regarding service improvements and new offerings.
Stay updated on industry trends, competitive products, and customer preferences, utilizing market insights to enhance client strategies and recommendations.
Maintain accurate records of customer interactions, account status, and sales activities, preparing and presenting reports on account performance and customer feedback.
Qualifications:- At least HS Graduate (old curriculum) / SHS Graduate
- Technical and sales skills are a plus
- Excellent communication skills
- Willingness to work onsite
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