Customer Service Representative

4 weeks ago


Cebu City, Central Visayas, Philippines Lexie staffing business consulting Full time
Customer Service Representative

At Lexie Staffing Business Consulting, we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, addressing their concerns, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues via phone, email, or chat
  • Provide product information and answer questions about our services
  • Process returns and refunds in accordance with company policies
  • Escalate complex issues to senior team members or management as needed

Requirements:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong product knowledge and ability to learn quickly
  • Proficiency in using customer relationship management software

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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