Technical Support Specialist

2 months ago


Sta Cruz Manila City, Philippines Kelin Graphics System Corp. Full time

Job Description:

Kelin Graphics System Corp. is currently seeking a highly skilled Technician to join our team.

About the Role:

This is an excellent opportunity for a motivated individual to take on a challenging role and contribute to the success of our organization.

Responsibilities:

  • Actively participate in daily technical meetings, reporting problems encountered with clients' machines and actions taken.
  • Continuously improve knowledge and skills by studying new equipment and technologies.
  • Provide exceptional customer service as dispatched by the Technical Head or authorized representative.
  • Maintain accurate records of client interactions and submit completed forms to assigned personnel.
  • Assist with troubleshooting over the telephone, providing guidance to clients as needed.
  • Support exhibit and promotional activities, helping to maintain a positive company image.
  • Maintain demo units in good working condition, ensuring they are clean and organized.
  • Collaborate with other departments to implement company-wide programs and activities that foster a happy and productive work environment.

Requirements:

  • Strong technical knowledge and problem-solving skills.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.

Working Conditions:

The ideal candidate will be based in [location], with occasional travel required to support events and training sessions.

What We Offer:

  • A competitive salary range of $50,000 - $70,000 per annum.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.

How to Apply:

If you are a motivated and detail-oriented individual looking for a new challenge, please submit your application.



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