Detail-Oriented Payment Operations Specialist

2 days ago

Iloilo City, Western Visayas, Philippines beBeePayment Full time ₱4,500,000 - ₱6,000,000
About the Job

We are seeking a detail-oriented and proactive professional to ensure smooth payment operations across onboarding, reconciliation, and issue resolution. The ideal candidate will work closely with internal teams, clients, and external partners to guarantee accuracy, efficiency, and reliability in our payment processes.

This role involves processsing payment method applications, conducting initial screening, and submitting documentation to payment partners for approval. Effective communication with clients regarding application status, rejections, and reapplications is crucial for a seamless onboarding experience.

Key responsibilities include:

  • Payment Method Onboarding: Process payment method applications, conduct initial screening, and submit documentation to payment partners for approval.
  • Client Coordination: Communicate with clients regarding application status, rejections, and reapplications to ensure a smooth onboarding process.
  • Transaction Reconciliation: Perform regular reconciliation to verify that all transactions are accurately recorded and aligned with reports from payment partners.
  • Issue Resolution & Adhoc Tasks: Support day-to-day payment operations by investigating and resolving issues such as missing payments, failed payouts, and discrepancies. Coordinate with both payment partners and clients to drive timely resolutions.
  • Process Improvement: Identify opportunities to streamline workflows and enhance operational efficiency within payment operations.
Requirements
  • Bachelor's degree in Finance, Business, or related field (or equivalent work experience).
  • Prior experience in payment operations, treasury, or financial operations is an advantage.
  • Strong attention to detail and analytical skills with the ability to reconcile large sets of data.
  • Excellent communication skills to coordinate effectively with clients and external partners.
  • Proactive problem-solving attitude and ability to manage multiple priorities.
What We Offer
  • Exposure to the fast-paced world of payments and financial operations.
  • Opportunities to grow and take ownership of end-to-end payment processes.
  • Collaborative work environment with cross-functional team support.

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