payment operations specialist

1 day ago

Mandaue City, Central Visayas, Philippines beBeeOperational Full time ₱600,000 - ₱1,000,000
Payment Operations Specialist

We are seeking a detail-oriented and proactive Payment Operations Specialist to join our team.

In this role, you will be responsible for ensuring smooth operations across payment method onboarding, reconciliation, and issue resolution. You will work closely with internal teams, clients, and external payment partners to ensure accuracy, efficiency, and reliability in our payment processes.

About the Role
  • Onboarding: Process payment method applications, conduct initial screening, and submit documentation to payment partners for approval.
  • Client Support: Communicate with clients regarding application status, rejections, and reapplications to ensure a seamless onboarding process.
  • Transaction Reconciliation: Perform regular reconciliation to verify that all transactions are accurately recorded and aligned with reports from payment partners.
  • Issue Resolution & Adhoc Tasks: Support day-to-day payment operations by investigating and resolving issues such as missing payments, failed payouts, and discrepancies. Coordinate with both payment partners and clients to drive timely resolutions.
  • Process Improvement: Identify opportunities to streamline workflows and enhance operational efficiency within payment operations.
Required Skills and Qualifications
  • Bachelor's degree in Finance, Business, or related field (or equivalent work experience).
  • Prior experience in payment operations, treasury, or financial operations is an advantage.
  • Strong attention to detail and analytical skills with the ability to reconcile large sets of data.
  • Excellent communication skills to coordinate effectively with clients and external partners.
  • Proactive problem-solving attitude and ability to manage multiple priorities.
What We Offer
  • Exposure to the fast-paced world of payments and financial operations.
  • Opportunities to grow and take ownership of end-to-end payment processes.
  • Collaborative work environment with cross-functional team support.

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